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“Just Ok” 3 of 5 stars
Review of 196 Bishopsgate

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196 Bishopsgate
4.0 of 5 Hotel   |   196 Bishopgate | Liverpool Street, London EC2M 4NR , England (City of London)   |  
Hotel amenities
Ranked #223 of 1,049 Hotels in London
Certificate of Excellence 2014
Montréal
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
“Just Ok”
3 of 5 stars Reviewed January 9, 2010

The hotel in general is good in term of location and room comfort.
But in term of services and staff is not on the top.

Location just 2 min from Liverpool Street station underground.

Room comfort : the room is enough big and you have a complete kitchen that is good for dinner.

Service : there is strickly no service in this hotel (no gym, pool or bar), there is no place where people can take a drink.

Staff : very unhelpful , My room was very cold (It was january) and heater was not working, I ask during 2 days to solve the probleme and they change me room only on the 3rd night without excuse. After I ask for compensation they only give me a upgrade for a futur travel, as I will not comeback to this hotel I found it useless, so they give me free calls for the last days but as I had my cell phone I did not use it.
When I asked to talk directly to the manager, they did not want it. I found that attitude strange.

If you go to this hotel be sure that everything is working so you ll not have to deal with the staff.

  • Stayed January 2010, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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311 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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English first
Solvang, CA
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 19, 2009

I picked this hotel after reading other comments on this site. I thought it was a greatplace to stay. the staff was very friendly. the room ( 1 bedroom apartment) was clean and well furnished. the washing machine came in handy for a long stay. tough to use at first (it is a washer/dryer combination) nice kitchen. there is a tasco market just on the corner with great food. the underground ( liverpool street station) in literally accross the street. great for getting around London. be sure to get an unlimited Oyster card, only 28 pounds for 7 days, great value. the rooms look just like the photos. perfect type of lodging for long stay. living room, large bathroom, decent kitchen with dishwasher, sink, microwave, stove and over. there is no ocffee maker as we think of, there is a large pot that heats water so you use instant coffee. I brough along the new starbucks instant coffee since i had read a simular comment on another review. the water gets to boiling in like one minute. they sell coffee at the market as well as real cream. room was quiet. only down side is there is only one very small elevator so if you are are on an upper floor it can be a hike. with two persons and a large bag each is easier to take the elevator twice.

  • Stayed November 2009, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Top Contributor
67 reviews 67 reviews
65 hotel reviews
Reviews in 56 cities Reviews in 56 cities
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed November 5, 2009

I know I am pretty picky about my experience with out-of-home stays. This time with the serviced appartment, it is no different.

Check-in was a breeze and the staff is trying to help where they can. I had a executive one bedroom appartment. It is spacey, but I'd expect more atmosphere in a 4-star (as advertised here) residence; there were no curtains in the living room and bed room; only blinders which didn't keep the light out very well.

It is also pretty noise, you can hear your neighbour on the floor above you walking and talking, which did wake me up at 6am as his (or her) day was starting. It isn't very sound proof.

The location is great, 50 meters from the Liverpool station and close to the City.

If you have a weekend rate, it could be worth it, but the lack of atmosphere doesn't give that homey feeling. If you pay normal rate, I don't think it is worth it. I'd rather stay in a hotel with some extra features instead of the extra space.

  • Stayed November 2009, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 28, 2009

Wasn't sure what to expect from serviced apartments in Central London, but this was really excellent value. Much better than a hotel if with several people or for longer stays. We stayed for one night, and were upgraded on arrival to a 2 bed apartment. Didn't need the extra space, but it was a very positive experience all round. Convenient location near bus and station. Staff helpful. Bed was comfortable, all was clean and reasonably well maintained. Kitchen well equipped, massive fridge freezer. Sitting room on front of building didn't seem to have very good sound insulation from street noise, but bedrooms at rear were both fine. Only negative for us was the lingering smell of cigarette smoke on the bed linen (must have been that as no other soft furnishings in the room).

  • Stayed October 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cork, Ireland
Top Contributor
69 reviews 69 reviews
40 hotel reviews
Reviews in 37 cities Reviews in 37 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed October 7, 2009

This hotel is very very centrally located across the road from Liverpool street station. The apartments are pretty nice and finished to good spec. Its not exactly cheap but when you consider the equivilant hotels around the area and the kitchen & laundry facilities - its actually good value for money. Good amount of shops in the area to buy food. And right around the corner from Spittalfield Market which is fantastic for food. Have stayed in couple of times and will continue to use when working in the area. - Only 2 cricisims is no gym, but thats not that big a deal. Plus the internet is done through some weird third party vendor , where you have to enter your details on some website along with credit card info, personally i'd prefer to pay on bill or on account than this method.

  • Stayed September 2009, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hertfordshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2009

I recently stayed here for a weekend with a group of friends. We booked the penthouse plus a 2-bed and a studio apartment as well as a couple of extra beds. When we arrived we were allocated the penthouse plus 3 1-bed apartments at no extra cost.
The penthouse was very spacious and we were able to comfortably entertain the whole group ( of 12) in here. The one-bed apartments were also pretty spacious.
All were clean and well equipped with everything we needed: very comfy beds, nice linen, towels and bathrobes were supplied as well as hairdriers, LCD TVs, DVD players, hi-fi system, dishwasher, all kitchen equipment required....I could go on.
The staff were polite and helpful.
A couple of minor gripes: the apartments didn't have enough mirrors to accommodate a large group of women and there is some noise from the busy road below.
All in all an excellent choice in a very central location.

  • Stayed August 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Washington, DC
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 22, 2009

For about the same price of a nice (4 star) hotel in central London, we stayed in a 2-bedroom apartment. Our party of 2 adults and 2 pre-teen boys had plenty of room to spread out. The rooms were spacious by London standards. It was nice to have a full kitchen and a washer/dryer because we were there for a week and didn't have to eat out for every meal. They also provide basic necessities such as hand and body soap, dishwashing and laundry detergents, basic condiments (sugar, salt, pepper). The only drawback was that the washer/dryer was difficult to figure out and did not do a good job in drying clothes.

The staff at 196 Bishopsgate was very friendly and helpful. They accommodated our many requests with a good attitude and without complaint.

There are several bus lines that generally go south (e.g. Tower of London, London Bridge, Waterloo station, London Eye) just outside of the entrance to 196 Bishopsgate. The Liverpool Street Rail station includes the Underground station that's on the Central, Circle, and Hammersmith & Circle lines. Spitalfields Market is around the corner and I recommend a trip to check our the open air stall, shops, and restaurants. Brick Lane with its many Indian restaurants are also within walking distance.

  • Stayed August 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about 196 Bishopsgate

Address: 196 Bishopgate | Liverpool Street, London EC2M 4NR , England
Location: United Kingdom > England > London > City of London
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Shuttle Bus service Airport Transportation
Hotel Style:
#135 Family Hotel in London
#164 Luxury Hotel in London
#241 Romantic Hotel in London
#243 Business Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — 196 Bishopsgate 4*
Number of rooms: 48
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Also Known As:
196 Bishopsgate Hotel London
196 Bishopsgate London, England

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