The hotel in general is good in term of location and room comfort.
But in term of services and staff is not on the top.
Location just 2 min from Liverpool Street station underground.
Room comfort : the room is enough big and you have a complete kitchen that is good for dinner.
Service : there is strickly no service in this hotel (no gym, pool or bar), there is no place where people can take a drink.
Staff : very unhelpful , My room was very cold (It was january) and heater was not working, I ask during 2 days to solve the probleme and they change me room only on the 3rd night without excuse. After I ask for compensation they only give me a upgrade for a futur travel, as I will not comeback to this hotel I found it useless, so they give me free calls for the last days but as I had my cell phone I did not use it.
When I asked to talk directly to the manager, they did not want it. I found that attitude strange.
If you go to this hotel be sure that everything is working so you ll not have to deal with the staff.
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- Also Known As:
- 196 Bishopsgate Hotel London
- 196 Bishopsgate London, England