Me and my boyfriend was definitely happy with our stay here and we recommend this to everyone ! The location is convenient..just 5mins walk to london victoria coach station and same with train/tube/underground station which is great because we didn't have to take taxi. When we arrived, we were greeted and the check in was very fast and easy. Receptionist then told us that they serve breakfast from 7am-9am which we didn't have the chance to try as our flight was early in the morning. that time, there was a renovation going on but it didn't bother us as the hotel was still clean and everything seems to be in place. I was floored when we used the elevator as it was new and modern, better than the elevator of crowne plaza's hotel near buckingham where we last stayed. It''s also a plus to have bus stop just literally in front of this hotel ! We took bus 24 to go to trafalgar square..while in the bus on our way there, we saw loads of restaurants and there was a sainsbury's and tesco nearby..all we needed was just around the corner so we were happy..we were definitely happy with the location and would prefer it than crowne plaza's location.. oh, also, the receptionist would always greet you everytime you would leave and arrive..which many hotel receptionist don't do..we felt very comfortable and welcomed !
Our room as double en-suite.. i would say that it was very clean.. everything was new like the carpet, tv, the wall paper..the only thing that we didn't like was the old-looking blue super thin duvet, but then again, you have the choice not to use it as another 2 blankets were provided.. the best part of the room was the newly renovated bathroom ! 2 towels were provided, hand wash soap, shower gel and tissue too ! overall, the hotel exceeded our expectations and we would definitely stay here everytime we'll be in london..we prefer this hotel than crown plaza's..we also highly recommend this hotel to everyone.
Restaurant Tip: Love the Italian restaurant near the hotel and we didn't like the Mexican restaurant as the food they offered aren't authentic..
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.