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“Our London Visit” 3 of 5 stars
Review of Lancaster Court Hotel

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Lancaster Court Hotel
2.5 of 5 Hotel   |   202-204 Sussex Gardens, London W2 3UA, England (Bayswater / Notting Hill / Lancaster Gate )   |  
Hotel amenities
Ranked #942 of 1,065 Hotels in London
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277 reviews from our community

Traveler rating
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    69
    51
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Sevastopol
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 28, 2012

The only good thing about this hotel is location. Everything else is just terrible. It was my birthday, when we arrived. My friend paid for my stay with her credit card. When I arrived it appeared that only one night was charged and receptionist told me in bad english that he could not wait till next morninig to clarify the issue and that I have to pay for the rest of the stay immediately. Moreover I was told that most probably I have stolen the Credit card! My suitcase was already in the room and front dask person refused to give the room key back. I felt as arrested. The Birthday was almost spoiled. Room was small. It was funny that they put the kettle in the wardrobe. There were no lift and I was forced to carry heavy suitcase to the third floor. Windows didn't have isolation. Breakfast was too simple and personal was unpleasat. It was stuffy and dirty in the breakfast room. And if you need the Internet, you have to be ready to pay for it.

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 19, 2012

I stayed for two nights at the Lancaster Court in September 2012 - and went back for a third night about ten days later.
On arrival there was little hassle. front of house people were welcoming and informative. Many of the questions about London were answered during the registration process.
The rooms were clean and comfortable, albeit tiny. They are on several floors with no elevators.
Most rooms had ensuite showers and corridor toilets; some had completely ensuite bathroom facilities. If this is a matter of concern, best to raise it in advance.
Breakfast was included in the rate. Ceral, juice, toast and coffee were served in a bright dining room by happy,easy going young people.
I would certainly use the Lancaster Court again for a stay of a few days, especially when my days are full and I look forward to a comfortaqble quiet place to lay my head.

Room Tip: Some rooms, but not all, are fully ensuite. Best ask when booking for one of these if you want one.
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  • Stayed September 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 27, 2012

This is the worst place I have ever stayed in.......and I have been to prison (in South America!).
The staff are completely useless and the management are a disgrace to the industry.
I urge you to go somewhere else, anywhere else.
Other than that iy was lovely!!!!

  • Stayed July 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 30, 2012

This turned out to be the accomodation from hell! The hotel looks great on the outside but is completely run down inside. No elevator, rude staff and a general smell of dampness. The smell of dampness in the room was unbearable. Most likely cause was the tiny excuse for a shower in the corner with luke warm water and no ventilation. Every creak can be heard from anyone walking around upstairs. As for the continental breakfast, don't even waste your time. Got treated to a cup of tea with tea leaves floating on top and a couple of slices of toast. Overall this place is a disaster.

  • Stayed August 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lancaster Court Hotel

Address: 202-204 Sussex Gardens, London W2 3UA, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Free Breakfast Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #942 of 1,065 Hotels in London
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Lancaster Court Hotel 2.5*
Number of rooms: 42
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Also Known As:
Lancaster Court London
Lancaster Court Hotel London, England

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