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“Afternoon tea!” 5 of 5 stars
Review of Park Grand London Lancaster Gate

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Park Grand London Lancaster Gate
4.0 of 5 Hotel   |   14-16 Craven Hill, Lancaster Gate, London W2 3DU, England (Formerly Hyde Park Premier London Paddington)   |  
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Ranked #30 of 1,050 Hotels in London
Certificate of Excellence
Chard, United Kingdom
1 review
“Afternoon tea!”
5 of 5 stars Reviewed yesterday NEW

We had a lovely champagne afternoon tea sitting in the sun on the small terrace at the front of the hotel! Savio, who looked after us, was very kind and ensured we had everything we needed to enjoy my daughters birthday celebrations. Thank you!

Stayed May 2015, traveled with family
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492 reviews from our community

Traveler rating
    358
    124
    10
    0
    0
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60
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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Newton Abbot, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have stayed at this hotel a number of times when travelling to London on business. Very close to Paddington / Hyde Park and Oxford street, the hotel is perfectly placed. I will continue to use this hotel without hesitation and cannot recommend it enough.

  • Stayed May 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Top Contributor
62 reviews 62 reviews
20 hotel reviews
Reviews in 29 cities Reviews in 29 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We arrived by train to Paddington, and the hotel was less than a 10 minute walk away (with luggage). Checking in, one is offered a glass of apple juice, and a warm damp cloth with which to wipe one's face and hands. Nice.

Our room was very tight--unpacking so that we could stow the suitcases was mandatory--but comfortable. The bed was excellent (even though I hate duvets).

Best of all, there is air conditioning (very rare in British hotels). This allows one to be comfortable with the windows closed, keeping the street noise out!

The breakfast was buffet style (but custom-cooked eggs available) and very good.

This is the first London hotel (of many I have used) that I would return to without hesitation.

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband booked this hotel for my 30th birthday, it was perfect, the staff were friendly the room spotless we had the club room we had lots of little extras, we would definitely recommend this hotel. Really central near all major attractions, Hyde park is beautiful and around the corner

Stayed May 2015, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Excellent reception service - even got an upgrade of the room. Room was very nicely decorated. Close to two underground stations which is very convenient. In a nice area of London. Would stay there again.

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This is a newly renovated hotel located only a short walk from London, Paddington Station. Ideal for those who are commuting via Heathrow as it's only 15 minutes away on the Express. What I like the most about this hotel is the decor - which is superb, I literally feel like I'm staying at the Hilton but for a fraction of the cost. And if you book directly with them online, you get a free buffet breakfast ! But the icing on the cake has to be the staff, who are excellent, nothing is ever a problem for them and they always make me feel so welcome. Michael the night Manager ( in particular ) but in all honesty, they're all great.

Stayed April 2015, traveled on business
Was this review helpful? Yes 2
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Pittsburgh
Top Contributor
61 reviews 61 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Park Grand is a modern hotel located less than 5 mins walking from Paddington and close to Hyde Park. For a London hotel, its rooms are large and modern with good wifi. My room was on the lowest floor (009) and had an odd smell but we asked them to remove a plant and it was fine.

Othewise, the room was quiet, beds comfortable and amenities good. Rooms and halls are spotless. The staff is very attentive and will provide umbrellas on a wet day, maps and other services.

  • Stayed May 2015, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Grand London Lancaster Gate

Address: 14-16 Craven Hill, Lancaster Gate, London W2 3DU, England (Formerly Hyde Park Premier London Paddington)
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#20 Business Hotel in London
#28 Luxury Hotel in London
#35 Romantic Hotel in London
#39 Family Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Park Grand London Lancaster Gate 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hyde Park Premier London Paddington Hotel London
Hyde Park Premier Hotel London
Shaftesbury Paddington
Park Grand London Lancaster Gate England

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