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“Week in London” 5 of 5 stars
Review of Park Grand London Lancaster Gate

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Park Grand London Lancaster Gate
4.0 of 5 Hotel   |   14-16 Craven Hill, Lancaster Gate, London W2 3DU, England (Formerly Hyde Park Premier London Paddington)   |  
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Ranked #30 of 1,055 Hotels in London
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Week in London”
5 of 5 stars Reviewed 2 days ago NEW

Super friendly and helpful staff ! Boutique hotel, all new decor and comfy beds! Clean and convenient to bus , trains, tube. We really recommend it. Daily breakfast met all our needs. Fridge and microwave in our room. It was a quiet neighborhood too.

Stayed April 2015, traveled as a couple
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440 reviews from our community

Traveler rating
    320
    113
    7
    0
    0
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54
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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Israel
1 review
4 of 5 stars Reviewed 2 days ago NEW

This was our second stay at the hotel, the staff are excellent (at all times of the day).

During the first stay we booked the club room which we really enjoyed, it was larger, had a bath and several extras (the club lounge which provides free drinks and some snacks/deserts, complimentary wine and fruits on the first night and water bottles).

On the second stay we opted for the normal room which was smaller but still reasonable, sadly only had a shower and not a bath but besides that was fine.

Breakfast was great, again with wonderful service and a good selection of both fruits and dishes.

For a four star hotel they're way above average.

The hotel is located less than five minutes walk from Paddington station and Hyde Park which are quite central in London. The area is very nice, quiet and safe to walk around at all hours of the day.

Room Tip: Recommend the club rooms which are bigger and offer a bath as well plus some extras
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  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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Dapto, Australia
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

On being greeted by Alex the young doorman we were treated like royalty and greeted with warm hand-towels and a welcome fruit cocktail which was very refreshing after a long trip. The rooms are average size but the quality of fitting superb - the bathroom was immaculate and was the cleanest we have seen in any property we have visited. We did not take advantage of the breakfast but other guests reported it as of outstanding quality. We would not hesitate in recommending this hotel to all our family and friends. Especially thank you to Alex for his services.

Room Tip: When available room upgrades can be requested away from the man road (which is not noisy mostly anyh...
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  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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Liverpool, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

Stay away often with work. Great hotel. Staff were lovely and approachable.
Rooms are a little small but have everything that you could want/need in and are to a high standard.
Parking is the only negative as there is no really local parking facilities but you can park on the roads and pay in the surrounding area.

  • Stayed April 2015, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Very nice hotel 5 minutes walk from Paddington station and tube station. A lot of different restaurants between the station and tbe hotel. The staff was very helpful and servable. Rooms were nice and clean. The bathroom could have been a bit bigger

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We enjoyed our stay in the hotel. The staff were great, very friendly, helpful and professional. The rooms were nice but very small even though we were in a club room. The breakfast was fantastic as well. Would stay here again.

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Although the room was small, it was very cozy and well appointed. The hotel itself is beautiful and breakfast was great too. Couldn't ask for more. The staff are very friendly and the service was great. Thanks to CynAnn, Alex (Mr. Real Madrid from Romania), Audrey & Teresa. Brilliant job guys! Will hopefully return soon.

  • Stayed April 2015, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Grand London Lancaster Gate

Address: 14-16 Craven Hill, Lancaster Gate, London W2 3DU, England (Formerly Hyde Park Premier London Paddington)
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#22 Business Hotel in London
#27 Luxury Hotel in London
#33 Romantic Hotel in London
#43 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Grand London Lancaster Gate 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hyde Park Premier London Paddington Hotel London
Hyde Park Premier Hotel London
Shaftesbury Paddington
Park Grand London Lancaster Gate England

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