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“So many reasons why this hotel's top-rated...” 5 of 5 stars
Review of Park Grand London Lancaster Gate

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Park Grand London Lancaster Gate
4.0 of 5 Hotel   |   14-16 Craven Hill, Lancaster Gate, London W2 3DU, England (Formerly Hyde Park Premier London Paddington) (Bayswater / Notting Hill / Lancaster Gate )   |  
Hotel amenities
Ranked #25 of 1,065 Hotels in London
Coventry, United Kingdom
1 review
“So many reasons why this hotel's top-rated...”
5 of 5 stars Reviewed yesterday NEW

My friend and I picked this hotel because of the great reviews it has on TripAdvisor. Having stayed there for one night earlier this week, I can endorse all the positive reviews - why?
1. Accommodation is very reasonably priced for central London - if you can book 7 days in advance, you can secure good discounts from booking with the hotel direct - we booked 2 single rooms for £80 each, which also included breakfast, (we had a full English, (which was really good), but there's a good continental selection too);
2. Rooms are lovely; clean and comfortable;
3. The staff are phenomenally courteous, thoughtful and can't do enough for you, e.g., you're greeted with a fresh towel, luggage carried up/down for you, advice given on how best to get to places, escort you out to your taxi, safeguarding your luggage post check-out whilst we went out to shop/sight-see for the day, etc.);
4. Location is nice and the hotel fairly easy to find - it's about 5/10 mins walk with a suitcase from either Paddington or Lancaster Gate tube-stations and we met businessmen and couples alike who were staying there. We had dinner at the nearby Westbourne Grove which has numerous eateries.
All in all, a very pleasant experience.

Room Tip: Book in advance to get good discounts!
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  • Stayed December 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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188 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
Dublin, Ireland
Top Contributor
74 reviews 74 reviews
57 hotel reviews
Reviews in 48 cities Reviews in 48 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed yesterday NEW

we selected this boutique hotel on the basis of trip advisor ratings and its convenient location. We were not disappointed. The staff were professional and attentive and there were a lot of nice touches with newspaper delivered to the door and fresh juice and hot towels on arrival.
We were told were upgraded to a club room which was located in the basement but was stylishly designed, clean and quiet, albeit a little compact. The quality of free wifi in the room was excellent.
If prices don't increase, we would definitely recommend this option.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
1 review
4 of 5 stars Reviewed 3 days ago NEW

We really enjoyed our stay here. The first room they gave us was down in the basement which was dark and depressing but as soon as we expressed our disappointment they moved us to a lovely room on the second floor. The staff were very friendly and helpful, the rooms are small but have everything that you need and the street that the hotel is located on is really peaceful and quiet.

Room Tip: Some of the rooms are located in the basement which is ok but in my opinion these should be a lot ch...
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  • Stayed December 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Iceland, Iceland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This is a really nice hotel with very nice and clean rooms and a top service. Good location, comfortable bed. Breakfast was good and the staff was very helpful. The rooms are small but has everything you need in it. Highly recommended.

Stayed December 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deal, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 6 days ago NEW

My wife and I enjoyed our stay at the Park Grand very much. We cannot fault the room, facilities, breakfast and staff, all of whom were excellent.The location is great for Hyde Park and nearby Knightsbridge with Harrods, the Royal Albert Hall and the museums. The tube (Lancaster Gate) is a 5 minute walk and so is Hyde Park.

After leaving the O2 for a show, we were back in the hotel 45 minutes later, so no problems getting anywhere in and around London.

Room Tip: We had a Club room and it was worth it.
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  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 1 week ago via mobile

we stayed lot of hotels every country I must say staff in this hotel are unique and vey kind and warm so this is when we come to London this is the one because of staff which is the main reason .bathrooms could be a little bit bigger specially if you are a little big big boy.

  • Stayed December 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The only negative for us was our room was tiny! However the staff were excellent & offered to move us - wish I would have asked before totally unpacking! It's minutes from Hyde Park & close to Lancaster Gate tube. Nice self serve cooked breakfast. Warm cloths & a welcome orange juice on arrival was a nice touch.

  • Stayed December 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Grand London Lancaster Gate

Address: 14-16 Craven Hill, Lancaster Gate, London W2 3DU, England (Formerly Hyde Park Premier London Paddington)
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#14 Business Hotel in London
#23 Luxury Hotel in London
#27 Romantic Hotel in London
#83 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Grand London Lancaster Gate 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hyde Park Premier London Paddington Hotel London
Hyde Park Premier Hotel London
Shaftesbury Paddington
Park Grand London Lancaster Gate England

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