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“Great hotel” 5 of 5 stars
Review of Park Grand London Lancaster Gate

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Park Grand London Lancaster Gate
4.0 of 5 Hotel   |   14-16 Craven Hill, Lancaster Gate, London W2 3DU, England (Formerly Hyde Park Premier London Paddington) (Bayswater / Notting Hill / Lancaster Gate )   |  
Hotel amenities
Ranked #24 of 1,065 Hotels in London
North Iceland, Iceland
1 review
“Great hotel”
5 of 5 stars Reviewed yesterday NEW

This is a really nice hotel with very nice and clean rooms and a top service. Good location, comfortable bed. Breakfast was good and the staff was very helpful. The rooms are small but has everything you need in it. Highly recommended.

Stayed December 2014, traveled as a couple
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185 reviews from our community

Traveler rating
    139
    45
    1
    0
    0
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25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Deal, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 3 days ago NEW

My wife and I enjoyed our stay at the Park Grand very much. We cannot fault the room, facilities, breakfast and staff, all of whom were excellent.The location is great for Hyde Park and nearby Knightsbridge with Harrods, the Royal Albert Hall and the museums. The tube (Lancaster Gate) is a 5 minute walk and so is Hyde Park.

After leaving the O2 for a show, we were back in the hotel 45 minutes later, so no problems getting anywhere in and around London.

Room Tip: We had a Club room and it was worth it.
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  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

we stayed lot of hotels every country I must say staff in this hotel are unique and vey kind and warm so this is when we come to London this is the one because of staff which is the main reason .bathrooms could be a little bit bigger specially if you are a little big big boy.

  • Stayed December 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sheffield, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The only negative for us was our room was tiny! However the staff were excellent & offered to move us - wish I would have asked before totally unpacking! It's minutes from Hyde Park & close to Lancaster Gate tube. Nice self serve cooked breakfast. Warm cloths & a welcome orange juice on arrival was a nice touch.

  • Stayed December 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lisbon
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I stayed at the Park Grand Lancaster Gate for 5 nights.
The room was a bit small but comfortable and had everything you need and it was always impeccably clean. Breakfast was excellent with a lot to choose from.
But what really makes the difference in this hotel is the service: everybody is exceptionally friendly, helpful and efficient! The reception team are wonderful and make you feel at home!

  • Stayed December 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cornwall, England
Top Contributor
137 reviews 137 reviews
58 hotel reviews
Reviews in 86 cities Reviews in 86 cities
178 helpful votes 178 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose this hotel based on its location, which I think is a positive. Easy links to buses and underground, and we walked back from Regent Street across Hyde Park one day. Proximity to the park is a real plus. While I am talking about location, I disagree about the surroundings. The streets seemed pretty safe to us and we're really rural folk. The Mitre pub round the corner is a friendly place and the cocktail lounge downstairs a great find. We walked over to Bayswater for Greek food too.

Anyway to the hotel. It is bright and shiny new, and the staff are very keen to be helpful and welcoming. The rooms are a tad on the wrong side of OK though. There is not enough surface space for normal travel bits and pieces. I was a little disappointed that paying the extra for a Club room didn't translate into more space, storage or a comfy chair. The furniture that is there is standard hotel stuff rather than something designed to make the room useful. Guess designers don't end up having to unpack in their creations.

Breakfast was good - wide selection of hot and cold food. Charming and attentive waiting staff.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked a Club room on the hotel website well in advance of our stay and got a good discount. Even without a discount I think this little hotel gives good value for money in London. Yes, the rooms are a little small but we managed fine and were comfortable.The pluses begin from the moment you walk in - polite, helpful and friendly staff, a warm towel, a glass of orange juice, coffee tea and biscuits in the room, a small microwave, a bowl of fruit, a little box of chocolates, a bottle of red wine and a really good breakfast all included in our price. All is very clean and recently renovated, our room was quiet and the bed comfortable. The area is pleasant and with the nearest tube about 5 minutes walk and Paddington station about 10 minutes away what more do you need ? We asked to leave our cases on check out day and collect them in the evening on route to Paddington and this was no trouble. Congratulations to staff and management, we will happily return.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Grand London Lancaster Gate

Address: 14-16 Craven Hill, Lancaster Gate, London W2 3DU, England (Formerly Hyde Park Premier London Paddington)
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#12 Business Hotel in London
#22 Luxury Hotel in London
#27 Romantic Hotel in London
#84 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Grand London Lancaster Gate 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hyde Park Premier London Paddington Hotel London
Hyde Park Premier Hotel London
Shaftesbury Paddington
Park Grand London Lancaster Gate England

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