We were supposed to stay at royal Hyde park hotel but they called me on my arrival date to let me know that due to some maintenance problem I was rebooked in here. First when we came in they didn't knew about that, than we were placed in a room in the basement very small and no real day light... I asked to change and they have us one smaller but at first floor with a big window... Unfortunately the smell of the bathroom was getting in the all room so I asked another one again, they have it to me and at first no smell but some time later the smell was here too...
The most boring things is that I checked to have another hotel and booking.com was giving me opportunity again to go to the first preview grand royal hotel...
I heard other people in here living the same as we did but they claimed to go somewhere else... I should have done the same...

We stayed two nights in the Hyde Park Premier in September. We had made the booking a week earlier before leaving New Zealand due to the rates. The location was excellent, particularly as we could walk along the road from Paddington Station. On the first evening we were given a basement room, the air conditioning was not working and the room was stifling. As the hotel was fully booked were could not be shifted until the following day. Our second room was small, but very pleasant and we had a good street view. The buffet breakfast was limited, but it was entirely appropriate for a hotel of this size whose clientele are mainly on business trips. The rooms are too cramped for people arriving with a lot of luggage. I would stay here again on a short stay visit to London, or, for business purposes.

Stayed here for 2 nights whilst on a short break to London. Double room we were given was VERY SMALL, could only just walk around the bed. Comfortable beds, very clean in the bedroom and bathroom. Limited choice for breakfast but did include all items for cooked english breakfast as well as choice of 3 cereals, fruit and some ham and cheese. Food was nice and hot and we enjoyed the breakfasts. Small-ish dining room so pick your times carefully. Had to wait about 10 mins when we checked in but other than that the hotel was fine. No bar but you are able to use the sister hotel round the corner if you want to. All staff we encountered were polite and friendly. Hotel is in a good location , 10 mins walk to Paddington Station. Would stay here again.

I stayed here for one night. I found the room very comfortable and clean. Plenty of clean towels and toiletries. Microwave, kettle and flat screen tv. The central location for my business trip was ideal and was easy to walk to from the station. Staff were helpful and friendly. Lovely buffet breakfast was included in the price. I stayed in room 207 which was peaceful and pleasant.