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Hyde Park Premier London Paddington: Traveler Reviews

4.0 of 5
14-16 Craven Hill, Lancaster Gate, London W2 3DU, England (Bayswater / Notting Hill / Lancaster Gate )
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Hyde Park Premier London Paddington
Ranked #777 of 1,081 hotels in London
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294 reviews from our community

Traveler rating
    73
    86
    47
    38
    50
See reviews for
Families
22
 
Couples
121
 
Solo
23
 
Business
50
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
London, United Kingdom
1 review
“Comfortable, good service, handy to Paddington Station”
4 of 5 stars Reviewed January 18, 2013

My second visit, both times very comfortable, convenient and always a very pleasant welcome. Hard-working personnel go out of their way to be chatty, pleasant and helpful, and seem to treat their guests very well. Really good value.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Charles D about Hyde Park Premier London Paddington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurdeep S, Manager at Hyde Park Premier London Paddington, responded to this review
January 30, 2013
Dear Guest,

Thank you for choosing to stay at Hyde Park Premier London Paddington.

Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.

If we can be of assistance in the future, don't hesitate to contact us at 02072985000.

Again, thanks for taking the time and have a great day!

Sincerely,

Gurdeep Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“To small and bad smell in the bathroom”
2 of 5 stars Reviewed December 2, 2012

We were supposed to stay at royal Hyde park hotel but they called me on my arrival date to let me know that due to some maintenance problem I was rebooked in here. First when we came in they didn't knew about that, than we were placed in a room in the basement very small and no real day light... I asked to change and they have us one smaller but at first floor with a big window... Unfortunately the smell of the bathroom was getting in the all room so I asked another one again, they have it to me and at first no smell but some time later the smell was here too...
The most boring things is that I checked to have another hotel and booking.com was giving me opportunity again to go to the first preview grand royal hotel...
I heard other people in here living the same as we did but they claimed to go somewhere else... I should have done the same...

  • Stayed December 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Rader1974 about Hyde Park Premier London Paddington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurdeep S, Manager at Hyde Park Premier London Paddington, responded to this review
December 17, 2012
Dear Guest,

Thank you for choosing the Hyde Park Premier London Paddington for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I sincerely & profusely apologise for the inconvenience caused to you during the stay.

It would be highly appreciated if you could contact me on hpp@londonpremierhotels.com as per your earliest convenience.

Once again, kindly accept our sincere apologies & Kindly provide me your booking details in order to investigate the matter in depth.

Thank you very much & looking forward to your positive response as per your earliest convenience.

Kind Regards

Gurdeep Singh
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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“Excellent Hotel for Corporate Clientele”
4 of 5 stars Reviewed November 22, 2012

We stayed two nights in the Hyde Park Premier in September. We had made the booking a week earlier before leaving New Zealand due to the rates. The location was excellent, particularly as we could walk along the road from Paddington Station. On the first evening we were given a basement room, the air conditioning was not working and the room was stifling. As the hotel was fully booked were could not be shifted until the following day. Our second room was small, but very pleasant and we had a good street view. The buffet breakfast was limited, but it was entirely appropriate for a hotel of this size whose clientele are mainly on business trips. The rooms are too cramped for people arriving with a lot of luggage. I would stay here again on a short stay visit to London, or, for business purposes.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jennifer269 about Hyde Park Premier London Paddington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurdeep S, Manager at Hyde Park Premier London Paddington, responded to this review
November 28, 2012
Dear Guest,

Thank you for choosing to stay at Hyde Park Premier London Paddington.

Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.

If we can be of assistance in the future, don't hesitate to contact us at 02072985000.

Again, thanks for taking the time and have a great day!

Sincerely,

Gurdeep Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol - UK
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
“Pleasant Stay”
3 of 5 stars Reviewed November 19, 2012

Stayed here for 2 nights whilst on a short break to London. Double room we were given was VERY SMALL, could only just walk around the bed. Comfortable beds, very clean in the bedroom and bathroom. Limited choice for breakfast but did include all items for cooked english breakfast as well as choice of 3 cereals, fruit and some ham and cheese. Food was nice and hot and we enjoyed the breakfasts. Small-ish dining room so pick your times carefully. Had to wait about 10 mins when we checked in but other than that the hotel was fine. No bar but you are able to use the sister hotel round the corner if you want to. All staff we encountered were polite and friendly. Hotel is in a good location , 10 mins walk to Paddington Station. Would stay here again.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 7 more reviews by SmartieBristol for London
Ask SmartieBristol about Hyde Park Premier London Paddington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurdeep S, Manager at Hyde Park Premier London Paddington, responded to this review
November 28, 2012
Dear Guest,

Thank you for choosing to stay at Hyde Park Premier London Paddington.

Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.

If we can be of assistance in the future, don't hesitate to contact us at 02072985000.

Again, thanks for taking the time and have a great day!

Sincerely,

Gurdeep Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carmarthen, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“lovely hotel”
4 of 5 stars Reviewed November 14, 2012

I stayed here for one night. I found the room very comfortable and clean. Plenty of clean towels and toiletries. Microwave, kettle and flat screen tv. The central location for my business trip was ideal and was easy to walk to from the station. Staff were helpful and friendly. Lovely buffet breakfast was included in the price. I stayed in room 207 which was peaceful and pleasant.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask melanyjane about Hyde Park Premier London Paddington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurdeep S, Manager at Hyde Park Premier London Paddington, responded to this review
November 28, 2012
Dear Guest,

Thank you for choosing to stay at Hyde Park Premier London Paddington.

Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.

If we can be of assistance in the future, don't hesitate to contact us at 02072985000.

Again, thanks for taking the time and have a great day!

Sincerely,

Gurdeep Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyde Park Premier London Paddington

Also Known As:
Hyde Park Premier London Paddington Hotel London
Hyde Park Premier London Paddington Hotel
Hyde Park Premier Hotel London
Shaftesbury Paddington
Hyde Park Premier London Paddington England
Address: 14-16 Craven Hill, Lancaster Gate, London W2 3DU, England
Phone Number:
Region: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Bar/Lounge Business Center Room Service Shuttle Bus service
Hotel Style:
#314 Luxury Hotels in London
Price Range: $$
Hotel Class:4 star (4*)
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