My partner and I were booked here through work for 2 nights, very disappointing to say the least. Other budget hotels like Premier Inn seem a palace compared to this dump. Check in was simple however the female receptionist was very rude, she continued to chat with a foreign man for several minutes before even acknowledging my partner, she had no manners and did not explain anything about the hotel and its services. The room,114, was very very small, a strong smell of damp in the bathroom and on the bath towels. The bathroom sink was dirty with hairs strung across it and no hot water on both of the mornings, so showering was not pleasant. The £15 charge per 24hours wifi was a little steep too as many hotels offer complimentary nowadays.
When we requested a knife from reception for our nibbles, we were informed they did not have them, although they served breakfast! Very very noisy too as situated on busy main road, would not recommend this hotel ever, the location was great but this does not justify the dreadful customer service and the poor quality rooms!!AVOID
- Official Description (provided by the hotel):
- Welcome to the Comfort Inn Victoria. We are ideally situated in the heart of London just behind Victoria train station. Whether in London for business or pleasure we are sure we can accommodate all of your travelling needs. Our hotel is just a few minutes walk from Victoria underground, train, and coach stations. As well as being conveniently situated for your travelling needs, Comfort Inn Victoria is also very near many of London's main historical and cultural attractions. Our friendly staff is here 24 hours a day to help you with any queries you may have to make you stay with us as pleasant as possible. On behalf of the team at comfort Inn Victoria, we are looking forward to seeing you in the future. ... more less
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- Also Known As:
- Comfort Inn Victoria Hotel London
- Victoria Comfort Inn
- Comfort Inn London - Victoria England
- London Comfort Inn