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“Our stay” 4 of 5 stars
Review of Comfort Inn London - Victoria

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Comfort Inn London - Victoria
3.0 of 5 Hotel   |   18-24 Belgrave Road, London SW1V 1QF, England (Pimlico)   |  
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Ranked #658 of 1,049 Hotels in London
London
1 review
“Our stay”
4 of 5 stars Reviewed March 9, 2013

Very comfortable bed and quality linen adequate choices at breakfast.Only comment is that a deep clean is necessary and some touch up on rusty metal radiators.OK for one night stay room too basic and restrictive for longer.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review, March 20, 2013
Dear Roger,

Many thanks for taking the time to leave a comment on your recent visit.

It’s a pleasure to hear you enjoyed your stay but at the same time we apologise that your experience did not live up to your expectations. Thank you for the suggestions, please note that your feedback is very important to us.

Best wishes from the Comfort inn Victoria team!
Abida
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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540 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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Belfast, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 4, 2013

This hotel is in a fantastic location, beside Victoria station. Great links to everywhere and the tour buses leave from there too. The hotel is basic but the rooms are comfortable and the breakfast is adequate, no hot food but there is fruit, toast etc.. Would def stay again

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review, March 20, 2013
Dear Guest,

Thank you for sharing your experience with us.

Victoria is one of the convenient places to stay in whether you’re on a business trip or visiting us for leisure purposes. One cannot ask for a better location as we’re near London's most popular tourist attractions, business venues and important travel links.

Your feedback is very much appreciated and it’s a pleasure to know you’ll be visiting us again!
Best regards,
Abida.
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Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 2, 2013 via mobile

Stayed for 2 nights room was spotless the staff where vey friendly breakfast was good. Hotel in a great position very central every thing within easy access would use this hotel again and recommend to friends

Stayed February 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review, March 7, 2013
Dear Guest,

A massive ‘Thank You’ for all the kind words and for recommending us online as well as offline… We loved the short feedback on your stay and of course the ratings made our day. Please visit us soon and let us know prior to your arrival. We would absolutely love to have you back!!

Best regards,
Abida.
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London, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 26, 2013

I booked the Comfort Inn as it was ( quite literaly) 50 metres from the Gatwick Express side entrance to Victoria Station. We were on a boys trip to watch International Rugby at Twickenham and wanted a base. The reception is modern and bijou with friendly staff who were happy to store our bags whilst we were at the game. The rooms were suitable for the price , clean with plenty of towels and hot water. The surprise was the breakfst room which was well stocked, flat screen TV and and again clean and lively.
A good base for
Only downside, there was a foul smell in the stairwell, but hey use the lift !

Room Tip: Go as high up as you can to minimise any traffic noise.
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review, March 7, 2013
Dear Guest,

We’re glad your stay was a four star rating.
The breakfast room has recently been refurbished with a modern décor and we’ve received so many positive feedbacks from guests visiting us. Nice to know you liked it as well. Thank you for a great detailed review, please note that your suggestions were taken under consideration and we have fixed the problem you highlighted. Your reviews are a great source to identify the grey areas in the service we provide. We highly value each and every comment we receive from our guests.
Hope to see you again in near future!!

Kind regards,
Abida.
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 16, 2013

We had a small room, could barely move, but it was clean and quiet. Excellent shower pressure. Clean towels and linen every day because there was no room to hang up wet towels. The breakfasts were help yourself, and excellent. Free wifi. Brilliant location.

The desk staff were all fairly unfriendly. I think when a guest arrives or departs daily, a cheery hello or goodbye should be standard. Not one single time when we came in or left, did the desk staff person look up and speak first. They may be busy, but a 'Hello' and a smile wouldn't go amiss.

The breakfast staff were efficient and friendly. I'd prefer the BBC news on the breakfast room TV, then we wouldn't have to listen to ads every 5 minutes. Of course, they could just have the subtitles on and not the inane chat.

Room Tip: The room we had in the basement was quiet.
See more room tips
  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Top Contributor
261 reviews 261 reviews
74 hotel reviews
Reviews in 76 cities Reviews in 76 cities
169 helpful votes 169 helpful votes
4 of 5 stars Reviewed February 13, 2013

Stayed there for one night in between meetings in greater London. Access to Victoria both when I arrived and departed was great.

Rooms are nice and clean, and there is free Wifi.

With the price I paid, I will definitely check again when I am coming back to London for both business and pleasure.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review, March 7, 2013
Dear Freiro,

We would love you to visit us again whether for leisure or business purposes, we’ll take care of arranging a memorable one!!!

As you noticed we’re connected to all the important travel links which makes travelling reasonable in one of the most expensive cities of the world. Not just that, I’m sure you’ll love all the famous London attractions located at a convenience nearby. Do let us know your plans so we can arrange something special for you... a nice little surprise perhaps!!

Speak soon!!
Abida.
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Dallas, Texas
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 3, 2013 via mobile


One block from Victoria Station, pretty good restaurants a couple of blocks away and a good price. I got a room in the basement that was small but clean, safe, and good for the price. Location couldn't be beat.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review, February 15, 2013
Dear Jblacklville,

Thank you for recommending us on TripAdvisor.

I'm glad to know you liked the hotel and enjoyed the location perks. Victoria area has so many famous pubs and restaurants where you can have a perfect day out with family and friends. Whenever In future you need information or directions there is a dedicated team at the reception always available to guide you around with complimentary maps and sightseeing arrangement facilities.

Hope to see you soon!!
Abida.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn London - Victoria

Address: 18-24 Belgrave Road, London SW1V 1QF, England
Phone Number:
Location: United Kingdom > England > London > Pimlico
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #658 of 1,049 Hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Inn London - Victoria 3*
Number of rooms: 48
Official Description (provided by the hotel):
Welcome to the Comfort Inn Victoria. We are ideally situated in the heart of London just behind Victoria train station. Whether in London for business or pleasure we are sure we can accommodate all of your travelling needs. Our hotel is just a few minutes walk from Victoria underground, train, and coach stations. As well as being conveniently situated for your travelling needs, Comfort Inn Victoria is also very near many of London's main historical and cultural attractions. Our friendly staff is here 24 hours a day to help you with any queries you may have to make you stay with us as pleasant as possible. On behalf of the team at comfort Inn Victoria, we are looking forward to seeing you in the future. ... more   less 
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Also Known As:
Comfort Inn Victoria Hotel London
Victoria Comfort Inn
Comfort Inn London - Victoria England
London Comfort Inn

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