I booked the hotel on the basis it had recently been refurbished and was a reasonable price. It was a last minute booking and there was little choice in my limited work budget.
The only thing that appeared to have been refurbished was the throw on the bed and a bit of wall paper. The rest of my room was tatty and old. Key issues
No receptionist when arriving at 18:00, had to wait 45mins to check in
No hot water in the evening on a blisteringly hot day
Still no hot water in the morning after a hot night (no air con)
Lumpy bed, where you can feel all the mattress springs
No receptionist in the morning to discuss issues with
I would not stay there again.
The only positive was that when I did manage to book in the receptionist wasn't rude. He didn't seem overly concerned about mine and the other Japanese couples long wait to check in.
I can't tell you what breakfast was like as it only started serving at 8am and I didn't think it would be worth the wait, preferring to get into work on time.
Not a place to stay.
- Also Known As:
- Somerset Hotel London
- Somerset Hotel London, England
- Official Description (provided by the hotel):
- Somerset Hotel was established during the Georgian Times in 1885, it is a traditional, comfortable and safe hotel ideally located in the heart of Central London. Situated in the leafy and affluent borough of Marylebone, Somerset Hotel is a charming 2 star Bed & Breakfast townhouse hotel. The rooms are medium sized and have all the basic facilities which allow for a comfortable stay for all our guests. Historic surroundings such as Dorset Square, which used to be the original Lord's Cricket Ground, Harley Street and Regent's Park are all but a few minutes away. We are a family run hotel and believe that we offer a great base for tourist and avid city explorers at affordable rates compared to other hotels in the area. The hotel is family and child friendly offering a secure and safe environment. The staff are always welcoming and on hand to help out whenever requested. If you are looking for a cheap city break or a family holiday then we are the place to stay. Furthermore, all 27 en-suite guestrooms at the Somerset Hotel London are nicely decorated to guarantee you a comfortable and pleasant stay, ideal for both the business and leisure travellers. ... more less
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