We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Location and Service” 5 of 5 stars
Review of The Ampersand Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added The Ampersand Hotel to your Saves list
The Ampersand Hotel
5.0 of 5 Hotel   |   10 Harrington Road, London SW7 3ER, England (South Kensington)   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Price
33% off room rate
Ranked #33 of 1,049 Hotels in London
Certificate of Excellence 2014
New York City, New York
Top Contributor
55 reviews 55 reviews
49 hotel reviews
Reviews in 35 cities Reviews in 35 cities
53 helpful votes 53 helpful votes
“Excellent Location and Service”
5 of 5 stars Reviewed June 26, 2013

This Hotel is amazing! I highly recommend it for a short business trip or a long stay if you're on vacation. The service is very good and a special shout out to Daniel who did an excellent job in assisting me during my stay. I will definitely be staying there again soon.

  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,645 reviews from our community

Traveler rating
    1,231
    338
    58
    14
    4
See reviews for
293
778
121
215
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (288)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 24, 2013

We stayed in a deluxe studio for 3 nights - fabulous stay. The location is just fantastic, loads of cafes and restaurants on the doorstep, 5 mins walk to Hyde Park, Knightsbridge, 10 mins walk to Kings Road and ample choice of buses and tube station just nearby. Staff were all very helpful and friendly and nothing was too much trouble.

The rooms were all very clean, lovely bathroom and with the studio we had free Nespresso machine and soft drinks. Afternoon tea was far too tempting, and I have to rate very highly the cooked breakfast too!

If you can get a special offer (we had 3 nights for the price of 2), or can afford the rates then I totally recommend it. Otherwise it is expensive sadly.

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, NC
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 24, 2013

We stayed at the Ampersand for 5 nights earlier this month and had a delightful stay! Our standard room was very small (and my fault - it is clearly explained on the website the size of the rooms and I did not realize quite how small the square footage was - I'll upgrade next time) but it was very clean and well appointed. We faced into the garden and were able to keep our window open every night - very refreshing! The bed was comfortable and I had the best sleep of our vacation while we stayed here. The hotel even provides umbrellas for the rainy London weather. The staff was very welcoming - we got there very late in the evening and room service made a special order for myself and my 9 year old and the food was wonderful and a bargain! the hotel's location to the South Kensington tube stop allowed us to have London accessible to us for our stay and we took full advantage of it. The neighborhood around the hotel is delightful and full of shops and restaurants. I will definitely stay here again when I next visit London. My only regret - I really wanted one of the Ampersand rubber ducks and completely forgot about it in the chaos of trying to get up early and make our train to Paris! Would have made a great London souvenir!

Room Tip: Worth it to upgrade - ask for a room that does not face the street so you can open the window!
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Top Contributor
75 reviews 75 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed June 24, 2013

We arrived on a Wednesday and thought we’d found the hotel of our dreams in London! Conveniently located near South Kensington station, we found the Ampersaud Hotel very pleasant with large, well decorated rooms and we just loved the heated bathroom floors!

From the front desk staff to the Doormen, all were wonderful, efficient and pleasant. We do offer a special call-out to the tall lady with short dark hair at the front desk. She handled a difficult situation so smoothly that the irritable guests could only smile and think their every wish had been answered!

The staff are dressed in their uniform of jeans, white shirt and black vest. It lended a casual, yet sophisticated air to the hotel. The art was fun and made you smile while every staff member, from housekeeping to the managers, made a point to stop and say hello, asking if they could help with anything. They made you feel welcome and wanted.

The business centre downstairs was convenient and always had a computer available. The library was compact but efficient and the playroom lots of fun! The main floor tea room was convenient and the restaurant a good average meal and handy to have downstairs.

We must say the Ampersaud is a wonderful hotel Sunday to Thursday but beware that everything changes Friday and Saturday when the Bar across the street is open – IT IS LOUD! I didn’t sleep at all Friday night and thank goodness we left Saturday morning.

This hotel is almost perfect through the week but stay at your own risk when the neighboring bar is open on weekends.

Room Tip: See main review - all rooms are great except Friday and Saturday. I don't think you can run fro...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 24, 2013

My wife and I stayed six nights at the Ampersand hotel in the summer. It was a most enjoyable stay. Just as good, if not better, than the Langham in Hong Kong. The staff were very nice, and even offered to call restaurants which I had made reservations at in order to get a better time. The rooms were excellent and very clean. Location is literally a minute walk from South Kensington station, which is brilliant.

My only (minor) complaint was that the Air Conditioning was a bit strange. On some days which were particularly warm, I turned the temperature down but it still felt rather warm and stuffy. I had to open the windows to get the cool air to come in, but this made it slightly noisier. Still, a minor issue, and I might have just not known how to work the a/c.

Highly recommended to anyone staying in London.

Room Tip: Take advantage of the "Buy two nights, get one free offer" - provides good value
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laguna Niguel, California, Usa
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 24, 2013

We stayed in a Deluxe Studio and added a rollaway bed. Room was extremely comfortable for 3 adults. Bathroom was luxurious. Great location. Only steps from So. Kensington Tube Stop and lots of charming restaurants/neighborhoods. Staff was extremely helpful and courteous. Downstairs restaurant was charming and a great spot for breakfast. Would definitely come back here!!!!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annapolis, Maryland
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 23, 2013 via mobile

We were charmed by The Ampersand's website, and it was even better in person. Fabulous decor - I could have moved right in. Attentive service from the friendly and incredibly competent staff, before, during and after our visit. A delightful oasis in the middle of a hip urban setting. Don't miss tea in the Drawing Room!

Stayed June 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Ampersand Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ampersand Hotel

Address: 10 Harrington Road, London SW7 3ER, England
Phone Number:
Location: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#18 Family Hotel in London
#25 Business Hotel in London
#26 Romantic Hotel in London
#30 Luxury Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ampersand Hotel 5*
Number of rooms: 111
Official Description (provided by the hotel):
With some of the most stylish hotel rooms in Kensington, The Ampersand is a privately-owned luxury London hotel that combines contemporary excellence in design, service, food and technology in an 1888 building at the capital's heart. We have been inspired by those great Victorian values of discovery and wonder - and given them a modern, whimsical twist. The result: a cosmopolitan, 111-room luxury boutique hotel, bar, restaurant and drawing rooms, delivering 21st-century warmth, humour and total comfort.The Ampersand Hotel is situated just a minute's walk from South Kensington tube station, and is well connected to Heathrow airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with World Independent Hotel Promotion, Expedia, Travelocity, Hotels.com, Booking.com, Agoda, Orbitz, Cheap Tickets, Splendia, MrandMrsSmith, HotelTravel.com, Priceline and Jetsetter so you can book your The Ampersand Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Ampersand Hotel London, England

Owners: What's your side of the story?

If you own or manage The Ampersand Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.