Great Hotel, excellent staff and first class service. Spent 11 nights at the Ampersand and enjoyed every minute of it. Lovely room, great bed and shower. Quiet room. Extras such as free juice, pop and water in mini bar really appreciated Staff made you feel very comfortable and at home. Restaurant and room service excellent. Great location near South Kensington Tube, museums, parks and lovely area to walk around. Love to stay again.