As with the other reviews associated with this hotel on tripadvisor, this property has almost everything that one would need when traveling to London. Location, convenience, friendly staff, free minibar. Rooms are small, so try to get the ones at the studio level or higher if space is required. It is not next to major shopping areas, but one can walk to Harrod's on a sunny day, or take the subway to Bond/Regent/Oxford Streets without difficulty. High Street Kensington and Nottinghill is not far away either. 3 subway lines run underneath the hotel (and you can hear it too), but convenience has its price. A cab ride costs about 10 pounds to Mayfair part of the city, but with traffic, the costs can go much higher. The tube is just the way to do it in London. There are smaller shops around the hotel that is worth exploring. Not a cheap hotel, but nothing is really cheap in London anyway.