Stayed at this hotel for 2 nights at new year and overall had a good stay, we had a small standard room and found it perfect for a short stay but any longer would of been a struggle as it was so small and we were stepping over our cases and just fit out clothes into the wardrobe as it was. The room was very clean and cosy with very tastfull decore, the beds are also super comfotable. Only one small detail is there is no where to hang your coat!
All the staff seemed friendly and attentive apart from when we decided to have afternoon tea at the hotel, we were ignored by the waitress as were some other people and waited for around 10 mins, after which she served some people the manager had just brought in. We got up and left as we did feel we were clearly not as important as other guests staying at the hotel.
This was a shame as I would of given the hotel 5 stars if this had not of happened to us.
Also the room we had was so very noisy and I had to buy ear plugs after the first night just to get some sleep!
- Also Known As:
- The Ampersand Hotel London, England
- Official Description (provided by the hotel):
- With some of the most stylish hotel rooms in Kensington, The Ampersand is a privately-owned luxury London hotel that combines contemporary excellence in design, service, food and technology in an 1888 building at the capital's heart. We have been inspired by those great Victorian values of discovery and wonder - and given them a modern, whimsical twist. The result: a cosmopolitan, 111-room luxury boutique hotel, bar, restaurant and drawing rooms, delivering 21st-century warmth, humour and total comfort.The Ampersand Hotel is situated just a minute's walk from South Kensington tube station, and is well connected to Heathrow airport. ... more less
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