I really wanted to love this place, but the service was terrible. I will finish on positives so will get the negatives done with first. I was in room 408 a deluxe double and the place shook and rumbled EVERY time a train went by, but the worst part was service, I hung my breakfast order out before bed to be delivered at ten. Ten am came and went and so did 10.15, at which point I dialled room service. No answer, I have up at11 am and checked out after 4 attempts to call down to room service. Other than those points the hotel is very nicely decorated deluxe double was fairly spacious brand new and comfy restfull(once trains stop) bed. Won't be back though...
- Official Description (provided by the hotel):
- With some of the most stylish hotel rooms in Kensington, The Ampersand is a privately-owned luxury London hotel that combines contemporary excellence in design, service, food and technology in an 1888 building at the capital's heart. We have been inspired by those great Victorian values of discovery and wonder - and given them a modern, whimsical twist. The result: a cosmopolitan, 111-room luxury boutique hotel, bar, restaurant and drawing rooms, delivering 21st-century warmth, humour and total comfort.The Ampersand Hotel is situated just a minute's walk from South Kensington tube station, and is well connected to Heathrow airport. ... more less
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- Also Known As:
- The Ampersand Hotel London, England