Stayed at the Ampersand January 10-13. We needed a hotel in the Knightsbridge/Kensington/Chelsea area and I did a search of all the hotels in the area. The Ampersand looked perfect after reading the Tripadvisor reviews. The rooms are large for london. They are clean with new modern bathrooms, modern technology and clean very comfortable beds. The Tube stop is across the street. The coffee and tea in the main lobby was very nice and the restaurant for breakfast was awesome. One night my kids wanted pizza but we did not see it on the menu. I called to ask for a nearby pizza place that would deliver, They recommened a place but said they would pick it up, deliver to the room and charge to my bill! These guys really get how to be good at SERVICE! Fantastic.