We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect” 5 of 5 stars
Review of The Ampersand Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save Saved
You added The Ampersand Hotel to your Saves list
The Ampersand Hotel
5.0 of 5 Hotel   |   10 Harrington Road, London SW7 3ER, England (Knightsbridge / South Kensington)   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Price
10% off room rate
Ranked #24 of 1,055 Hotels in London
staffordshire
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Perfect”
5 of 5 stars Reviewed November 18, 2012 via mobile

Perfect location, lovely decor, well equipped room including tea coffee making facilities, the room was a bit small, our room was on the back of the hotel which was extremely quiet which was amazing considering the location of the hotel.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,267 reviews from our community

Traveler rating
    951
    262
    41
    10
    3
See reviews for
218
604
97
150
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Philadelphia, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 18, 2012

The Ampersand made our first-time London experience very enjoyable and we would definitely return if this standard is maintained.

Pros:
1. Location - Steps from South Kensington station which has 3 different lines so we were able to reach all the desirable places (Big Ben, Buckingham Palace, London Eye, The Tower of London, Eurostar station, Harrods, ect.) on one of the lines without the hassle of changing lines. There also is a lovely little square with numerous places to eat when you exit the station.

2. Staff & Service - Very friendly and accommodating and we felt very welcomed every time we returned from a day out. They were very nice about accommodating an early check-in as my husband was not feeling well upon arrival. We were also not disturbed at all by housekeeping during our 3 night stay with our do not disturb sign. We tended to leave our room around noon after sleeping in and the room was always made-up upon return in the evening.

3. Decor - Clean, spacious, and beautiful interior/colors. We had the deluxe studio and the room was spacious with seating arrangements and a nice-sized bathroom with tub and shower. The shower had a lovely rainfall showerhead. The Miller Harris amenities was also a nice touch.
Another thing that worked for me was the fact that I was able to open the windows to air out the room. The room smelled nice but I'm quirky about being able to open windows so it was a huge plus for me.

4. Free Wifi and Computer/Printer Area and Library with ping-pong table and book selections - Had no trouble with wifi for both our phones and laptop in the room.

5. Complimentary drinks in the fridge that are restocked daily.

Cons: Not that many and nothing major honestly.
1. Slight rumbling from the underground tube during early hours but not very noticeable unless you are highly sensitive. My husband is on the sensitive side but he didn't have a problem at all.

2. Hotel Entrance - the entrance is merely a double door a few steps up from the sidewalk. We didn't know that it was the hotel at first as there is no driveway or doorman/bellboy outside. There is a friendly staff who is willing to help with luggage once inside though.

3. Closet space - There wasn't a lot of space to hang longer clothing such as coats and dresses in our room.


We have stayed at 3 different hotels that are part of the Small Luxury Hotel collection so far and this was our favorite. We didn't get to dine at the Apero but did have a cup of tea in the Drawing Room and it was simple yet tasty. Overall, I would recommend this hotel to my family/friends visiting London if they are looking into luxury boutique hotels.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterhead, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 18, 2012

We arrived at the hotel on Sunday 11/11/12 and was staying for 3 nights.The reception staff was very helpfull.
Only 1 room was ready for us so we left the cases in there and went for a walk.
The hotel is 10 min walk from Harrods.There is a bus stop, outside the front door, where you can catch the service or the tourist bus.
This is a new hotel with all the up to date gadgets available.
There is also a gym available.
The carpark if you have to use it is quite expensive.
The only disappointing thing was that there was still work going on in a room next to ours and the hammering and drilling started at 8.00 am.There was no notification of this at time of booking or on arrival.

Room Tip: My daughter,s room was very small ,we were advised that it would suit a single person ,even then it...
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stratford-upon-avon, United Kingdom
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 17, 2012

A contemporary funky modern hotel. Always clean and the rooms are well furnished. Very comfortable beds, luxury bathroom with robes and slippers. The hotel is however directly build over a tube line which can be heard all over the hotel. But this would't put me off staying as I have stayed a few times.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidelberg, Germany
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 17, 2012

I have checked in at the Ampersand Hotel on the official opening day 29-Aug for a very long weekend. Kept all arrangments (show tickets, museum entries, lunch + dinner reservations etc) to the hotel and they were great. All was very well arranged by Indira. Her colleague Salvatore spent over 30mins with me upon arrival to go through all the arrangements - that was great! The room was beautiful, especially the bathroom. The location of the hotel is the best! You have the tube station South Kensington less than 1min walk, making it easy to reach any point of interest within maximum 20mins as the most important tube lines are meeting in this station. It is about 10-15mins walk to Hyde Park/Kensington Gardens and Royal Albert Hall. V&A and Natural History Museum are about 4/5mins walk.
As I checked in on the offical opening day, there was still work in other rooms going on, but I did not hear anything, just saw some builders/carpenters walking around. All staff is very friendly and going the extra mile - especially Front Desk and Bell Captain.
Have booked already my next trip to London in February! :-)

  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 17, 2012

Recently spend 5 days at the Hilton Park Lane in London and decided to try this new boutique hotel for our last night. The location is convenient (right off the South Ken stop) and safe. You can literally spell the fresh paint in this place having just opened 2 months ago. Rooms (and bathrooms most importantly) are really well appointed and the whole hotel has a nice, luxurious feel. I was a little disappointed by how small (!) the rooms are - our room was literally a bed (with barely enough room to walk around). I def can't imagine staying in such a small room for more than one night. Also, when my wife checked in there was no door man to help her with 2 large suitcases. The staff was very friendly however and helped us even though we made a gaffe on the dates for our reservation. Overall, nice place but not sure I'd stay there again given a choice.

Room Tip: Ask for a bigger room than the standard, especially if you plan to stay for more than 1 night.
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario, Canada
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 16, 2012

This place was wonderful. I only stayed one night here but it was excellent. Plus the staff was wonderful with me after I checked out also. Thanks for making my stay for one night enjoyable and will come again.

The only problem was the do not disturb sign did not work very well. I had put the do not disturb sign on but was still interrupted by the maid the next day.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Ampersand Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ampersand Hotel

Address: 10 Harrington Road, London SW7 3ER, England
Phone Number:
Location: United Kingdom > England > London > Knightsbridge / South Kensington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Family Hotel in London
#21 Romantic Hotel in London
#23 Luxury Hotel in London
#34 Business Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ampersand Hotel 5*
Number of rooms: 111
Official Description (provided by the hotel):
With some of the most stylish hotel rooms in Kensington, The Ampersand is a privately-owned luxury London hotel that combines contemporary excellence in design, service, food and technology in an 1888 building at the capital's heart. We have been inspired by those great Victorian values of discovery and wonder - and given them a modern, whimsical twist. The result: a cosmopolitan, 111-room luxury boutique hotel, bar, restaurant and drawing rooms, delivering 21st-century warmth, humour and total comfort.The Ampersand Hotel is situated just a minute's walk from South Kensington tube station, and is well connected to Heathrow airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Splendia, Priceline, MrandMrsSmith, Agoda, Odigeo, TripOnline SA and Jetsetter so you can book your The Ampersand Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Ampersand Hotel London, England

Owners: What's your side of the story?

If you own or manage The Ampersand Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.