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“New hotel in South Kensington” 5 of 5 stars
Review of The Ampersand Hotel

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The Ampersand Hotel
10 Harrington Road, London SW7 3ER, England (Knightsbridge / South Kensington)   |  
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Hotel website
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Hotel amenities
Special Price
30% off room rate
Ranked #24 of 1,075 hotels in London
Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“New hotel in South Kensington”
5 of 5 stars Reviewed October 25, 2012

Stayed in a Deluxe room at the Ampersand for three nights on business in mid-October. Hotel is new in that it was purchased and completely renovated, and reopened recently. Small and quiet, with small but well-appointed exercise room with new gym equipment/cardio machines. Outstanding service from the front desk to housekeeping. Requests were followed up within a short time, assistance on where to eat, how to get places, etc., was pleasantly and thoroughly provided, including arranging room service breakfast before the normal breakfast hours. Room was decently-sized for London, very attractive, good lighting, reasonable desk, and the best bed and pillows I've had in any hotel, regardless of caliber. Best feature: mini-frig stocked with complimentary water, Coke, juices, and even a little container of milk for coffee/tea. Bathroom was comfortably sized, good shower, plush towels, bathrobe and slippers. Exceptionally clean. Location is superb with many small table service and quick service restaurants, bakeries and express food stores anywhere from across the street to an easy couple minutes walk away. Tube stop (South Kensington) a short half block down the street. Lots of cabs available in area, too. Heathrow Express shuttle service got me from hotel to the airport for 15 pounds, far less than cabs and hotel's car service.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
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New York City, New York
Top Contributor
111 reviews 111 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed October 25, 2012

Just returned from a two night stay at the Ampersand, and what a wonderful Hotel it is! From the minute I arrived we knew that this was going to be a very good experience. The concierge, Indira, was charming and handed me mail that had been sent by courier, which the Hotel had signed for on my behalf, a true sign of a Hotel going all the way and it was much appreciated. We were updated from a Superior room to a Deluxe Room on the first floor which was a charming touch and the room was splendid. Extra large and comfy bed with Egyptian Cotton sheets, lovely pillows and bed cushions. The shower room was fabulous with Miller Harris bath products and a raindrop shower to beat all others. There was a comfortable sofa and an enormous flat screen TV with bathroom speakers. The desk was enormous and accommodated all my papers, giving me space to work. We felt at home because the staff were so attentive and greeted us personally at all times. The breakfast buffet is delicious and the coffee shop Drawing Room served a fabulous Cafe Latte.
I cannot fault a thing, and wouldn't want to. The Ampersand will be my base in London when next I stay. It is central, accessible and accommodating, and without a doubt will have great success due to careful styling, impressive and highly individual decoration, and the creation of a wonderful ambiance, where nothing is a problem, and a stay is a treasured memory.

Room Tip: Room 108 with it's high ceiling and fabulous shower room is to be highly recommended!
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, United Kingdom
1 review
5 of 5 stars Reviewed October 24, 2012

I have spent 80% of the last 15 years living in hotels. I have stayed in many hotels obviously. This hotel is certainly one of the best. The location is excellent for the Museums and Hyde Park. The style is superb. The service was perfect. Met at the door and made to feel very special. I had two of the superior twin rooms - again worth the price.

You definitely don't feel like you are in yet another chain hotel; and you feel very much an important guest.

The room was a mix of style and technology that any one from 16 to 70 would appreciate. The TV's are incredible. The bathrooms fantastic.

I might seem like I am over selling it, but I was seriously impressed after many experiences of the same tired "English" hotels.

Yes you feel the tube a little in the bar, yes it is a busy area - Its London!!!

Thoroughly recommended.

Room Tip: Go for the Superior and enjoy the extra room ;)
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 22, 2012

Beautiful, very comfortable hotel superbly located in London. We travel often and our stay at the Ampersand was one of our best hotel experiences. Well appointed comfortable rooms, maintained style and decor throughout the hotel. Truly a pleasure. In room Nespresso, excellent bath/shower facilities and reliable complimentary wifi are essential details.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 22, 2012

Everything about this hotel is incredible -- the location, the graceful, classical exterior, the exquisite public areas, the stunning artwork, the wonderful champagne in the drawing room and of course, the delightful staff. I would love to love this hotel and I would love to return if it weren't for the rooms. They are so small. I am used to small rooms in London but this room was exceptionally small. Two people can barely fit. Forget about luggage. There is no room. If you do happen to bring more than one suitcase you will have to store it in the shower. If you do stay in the small room, make sure you get a good price and pray for an upgrade. If you are close to the person you are traveling with it will be fine and you will love the rest of the experience.

Room Tip: Go for the deluxe room if you want more space
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 22, 2012 via mobile

The Ampersand is a stunning hotel in a beautiful location. The place is immaculate and the rooms amazing. We were well looked after by all the staff to make it a truly special stay. You've just got a stay here!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 21, 2012

Stayed here for 2 nights, fantastic hotel, the staff where so friendly & helpful. We stayed in a Deluxe Room, bed soooo comfortable, linen so soft, pillows fabulous. Just first class. The cakes and pastries for Afternoon Tea to die for, we actually met the pastry chef, and a special thankyou to the chef for our fabulous Eggs Benedict. Will definitely be returning. Thank you for a fantastic stay

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Ampersand Hotel

Address: 10 Harrington Road, London SW7 3ER, England
Phone Number:
Location: United Kingdom > England > London > Knightsbridge / South Kensington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Family Hotel in London
#20 Romantic Hotel in London
#20 Business Hotel in London
Price Range (Based on Average Rates): $$$
Official Description (provided by the hotel):
With some of the most stylish hotel rooms in Kensington, The Ampersand is a privately-owned luxury London hotel that combines contemporary excellence in design, service, food and technology in an 1888 building at the capital's heart. We have been inspired by those great Victorian values of discovery and wonder - and given them a modern, whimsical twist. The result: a cosmopolitan, 111-room luxury boutique hotel, bar, restaurant and drawing rooms, delivering 21st-century warmth, humour and total comfort.The Ampersand Hotel is situated just a minute's walk from South Kensington tube station, and is well connected to Heathrow airport. ... more   less 
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Also Known As:
The Ampersand Hotel London, England

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