We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Location & Staff” 4 of 5 stars
Review of Montana Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Montana Hotel to your Saves list
Montana Hotel
3.0 of 5 Hotel   |   67-69 Gloucester Road, London SW7 4PG, England (Kensington and Hyde Park)   |  
Hotel amenities
Ranked #496 of 1,066 Hotels in London
Vancouver, BC
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
“Great Location & Staff”
4 of 5 stars Reviewed May 16, 2013

Excellent Location & Staff
Travelled to London with my sister (May 3 – May 11 2013)

Staff: If ever travelling to London again, this would definitely be one of the reasons I would chose the Montana Hotel! My favorites - Christopher at the Front Desk (a 28 year veteran) & Kampus (one of the Owners sons). Christopher was always cheerful and his experience was appreciated. He was always willing to help find a restaurant, book us for High Tea, find a specialty shop, and tell us the best place and time to purchase tickets. He’s what I call a “Chatty Kathy” (likes to talk a lot), but it’s great to go on a vacation and get to know the real person. He is kind & definitely huggable. Kampus loves to tell you all about the famous people who have or still live in the area and he is a definite “people person” – easy to talk to, has a love for travel and thanks to his sister, knows every theatre show & restaurant in London! Tell him your budget & he will help you find the right place. The whole staff was friendly, fun and very helpful in recommending places to eat like “Da Mario”, where Lady Di frequented incognito and “The Hereford Arms Pub” for a traditional English dinner – both just a few blocks away!
Location: Situated in South Kensington on the corner of Gloucester Road (Palace Gate) and Cromwell. The Gloucester Road Tub Station was kitty corner the hotel so extremely easy to get around. Also, a Travel Information Centre right across the street, but we found we didn’t need to use it as we had Christopher, Kampus and Oggie to give us all the information we needed. There is 24 Hour store (I think it was a Tesco, similar to our 7-11) a variety of restaurants, cafes and bakery’s and pubs within a 3 block radius. Approximate 1 mile stroll to Kensington Palace, where William & Kate will soon live and was the home of Lady Diana. We flew into Gatwick and it took approximately 1 hour to drive to hotel.
Hotel: The hotel is small & so was our room -7’ x 16’! (we knew that before we left Vancouver, Canada, but still had a good chuckle when we walked in). Our ¾ beds were surprisingly comfortable & we were glad to find a small fridge. Bathroom was very spacious, but being rookies from Canada were disappointed to find they didn’t supply toiletries or facecloths; maybe this is just a European thing??!!?? Unfortunately we were facing the front so the traffic noise was hard to sleep through, so take earplugs. Room & bathroom were kept very clean. There was no need for a “Do Not Disturb” sign like in Canada & the USA as the cleaning staff started later in the morning. Not sure if this was due to the fact it was a smaller Hotel, but was really appreciated on the mornings we needed to sleep in. They do advertise Wi-Fi, but we were not able to connect in our room on the 2nd floor or on the 1st floor. It was evident by everyone sitting in the lobby with their I Pads and cell phones that the only working wireless was there – a little disappointing.
Food: The Montana does have an Indian Restaurant, which we thoroughly enjoyed on our 1st night. We also enjoyed their complimentary breakfast (endless racks of toast, cereals, yogurt, canned pears and peaches, apples, bananas, juices, coffee and tea) – pleasant and great for travellers on a budget.
Getting Around London: We purchased a “London Pass” before we left. This included entrance fees to most of the top attractions (plus many other attractions) the Tub, the above ground and bus transit for 6 zones.. If you keep to the attractions in the book & use the transit systems it would be worth it. Some attractions are $28.00 pounds and the Tub alone is $4.50 a pound one way. We found it very easy to get around with this pass along with the helpful Tub staff. But, if you get side tracked & do other things like we did The “London Pass” isn’t worth it. It would probably have been better for us to get a one week pass (I think they call it an “Oyster Pass”) for The Tube and pay as we go for the attractions.
Theatre Productions: We purchased tickets for “The Book of Mormon” 3 months before we left. You can’t get them in London as they are sold out many months in advance. We loved the show, but just a note if you decide to go – it is very controversial and touchy. We also bought tickets for ½ price from “TKTS” (they were the cheapest) and saw “Wicked” – loved it also.

Happy Travelling!

Room Tip: Elevator is slow, so try for the 1st floor Rooms facing the front are on a busy street & have l...
See more room tips
  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

457 reviews from our community

Traveler rating
    97
    197
    98
    41
    24
See reviews for
109
110
56
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Nottingham, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 16, 2013

We stayed here for 1 night whilst visiting London and the Royal Albert Hall. We were greeted with a very warm welcome and made to feel at home instantly. All the staff were very friendly, courteous and helpful. The location is fab - 10-15 min walk to Hyde Park, Kensington Palace, museums, and Royal Albert Hall. Room was extremely clean. Breakfast was toast, cereal, fruit and yoghurts, unlimited fruit juice and tea/coffee. Beds very comfy, lots of spare pillows and blankets if you need them.Décor is a little dated, but overall great value for this location. Would definitely use again.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridgeshire
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed May 8, 2013

Lovely website, very smart and impresive reception area........but after that.....no thanks!
Booked through booking.com and once checked in proceeded to a room in basement, dark dingy damp smelling. Twin bedded rather than double bed which we had booked. Basement room when we had requested not ground floor we expected to be in a higher level room, not the basement. No natural light as when you enter the room the window looks onto a dark low level alley, so you have to put the light on.
Once issues pointed out to hotel reception, an offer of a free bottle of wine was not quite what we had expected.
In their favour, the sittuation was concluded very satisfactorily however we will not be staying in this hotel ever again.

Room Tip: We did not see any other bedrooms only the basement room 550 so just check that you are given what y...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 29, 2013

I stayed here overnight with three friends as we were going to a concert at the Royal Albert Hotel
and it was great. The staff were welcoming and friendly and humorous and nothing was too much trouble for them. It was a good central location, the Royal Albert Hall, Kensington Gardens, Hyde Park as eassily within walking distance. The rooms were clean and the breakfast was good, including my gluten-free bread which they provided with no problems. I would not hesitate to stay here again.

Room Tip: Rooms at the back are quiet which we requested.
See more room tips
  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 25, 2013

Stayed here for two nights as we were booked for a show at the Royal Albert Hall which is a 15 minute walk away. Staff were friendly, buffet
breakfast was good, fruit, cereals and toast, and they got me some gluten free bread! Our room was at the back of the hotel and it was very quiet. The room was small but very clean. If I have any grumbles they would be minor: The towels were rather small and there was no foot mat for when getting out of the shower. There was plenty of tea and coffee in the room, but we only had one saucer and there were no complimentary toiletries, only soap, but the toilet tissue was good quality. The shower room was very small (room 104), but for a two night break was adequate and the location is excellent across the road from Gloucester road underground station. Would we stay there again, yes we would.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brampton, Canada
Top Contributor
77 reviews 77 reviews
12 hotel reviews
Reviews in 26 cities Reviews in 26 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed April 11, 2013

Recently stayed here twice, arranged via travel agent & Air Transat. The price was right, including a cold breakfast buffet, with location near zone 1 tube station Gloucester Road. Note that there are no escalators at Gloucester Road, and lifts only carry passengers part-way. First stay the room was noisy, at front of hotel, so lots f street noise...very small room, but had all amenities we needed. Second stay better room size and quieter, but not all lights worked and heat cut out part way through the night. The best part of our stay were the very helpful staff who provided assistance at every opportunity. Also, be prepared to bring your own face cloths as they are not provided by the hotel.

Room Tip: Try for room at back f hotel, away from street noise.
See more room tips
  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed April 7, 2013

The staff was very friendly and accommodating. The hotel was clean, but not updated. We enjoyed our breakfast in the morning before heading out for the day. Great place to rest your head at night after seeing the sights especially for the value. Great Indian restaurant located in the hotel. Reasonably priced and the food was delicious. As a family of four, we would stay here again.

Room Tip: Great location located across the street from Glouster Rd tube station. Quiet hotel with a friendly...
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Montana Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Montana Hotel

Address: 67-69 Gloucester Road, London SW7 4PG, England
Location: United Kingdom > England > London > Kensington and Hyde Park
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #496 of 1,066 Hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Montana Hotel 3*
Number of rooms: 55
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, TripOnline SA, Agoda and Odigeo so you can book your Montana Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Montana Hotel London, England

Owners: What's your side of the story?

If you own or manage Montana Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.