Perfectly clean, perfect service, perfect staff. This hotel as mentioned before is right in front of the 24 bus stop. It is an easy walk to Victoria Station. The owner brothers are incredible. They cannot do enough for you. Mark at the desk is the star. He is wonderful and helpful. No matter what we asked he did it.
This family knows how to run a hotel. 5 star hotels should take lessons from them. We had a lovely cozy room. Plenty of heat. Strong shower with plenty of hot water. The hot breakfast is cooked to perfection and to order. We were able to purchase our hop on hop off tickets at the desk. They helped us arrange our transportation to and from the airport (we couldn't take the train because we were carrying more luggage than usual with Christmas gifts)