We stayed here during the London 2012 Summer Olympics. We thought it was great! The rooms were small, but nothing out of the ordinary for Europe. They were very clean and nice. The bathroom had recently been redone and was now very nice. The hotel is family run and they really do a nice job. Each morning they serve a hearty breakfast (included in the price of the room) and serve the guests themselves. The location of the hotel is good - conveniently located near Victoria station (access to trains and the tube) and Pimlico station. This area provides more of a neighborhood feel than a big, touristy area (even though the entire street is hotel after hotel). Its really a nice quaint looking area. Our only worry about our stay was that the hotel didn't have any air conditioning. Since we were going to be staying in July, we were afraid it would be uncomfortably hot. The weather, in true London fashion, was not an issue and stayed cool in the 60's (farenheit). We would definitely stay here again and would definitely recommend this place to friends.