I checked in King Solomom Hotel on Saturday afternoon, I booked a double room with breakfast at the price for £64.00
The reason why i booked the rooms was because of the reviews your hotel dad not thinking if there are fake!!!
Once i arrive and check in, i was informed by the receptionist( male ) that they had no double rooms available and the only one they had was a single or a triple at the very top floor.
SoI compromised and I said if i could view the top floor. After viewing the room, I was very disappointed to go back to the receptionist and tell him that I am claustrophobic, i suffer and i have panic attacks when its very combine spaces with little windows and light.
Once i have explained this to the reception, I felt like I was talking to somebody that wasnt giving me the attention (very bad customer service)
and felt that he was not happy to help, he was very rude , laughing at me,and telling me that i had no choice. After disputing the situation and explaining that I was not happy after all, I booked a double room at the price of £64.00, He finally said that we have a double room available. ROOM 48 without him checking if the room was ready for customers.
At this point I gave my hopes up and I Just except it not thinking that once I get into the room I felt i Walk into a DISGUSTING FILTHY not looked after room. WINDOWS FULL OF DAMP, BATHROOM FULL OF DAMP, with COLD WATER, ELECTRIC WIRE IN THE BATHROOM STICKING OUT...SMELLS... VERY VERY VERY upset, angry, disappointed and felt ripped of £64.00 worth of room....WHAT A DISGRACE....
So overall, Not only the double room that i payed for was not available, i got taken by granted by my claustrophobia illness by the receptionist and finally giving me a dirty, the disgraceful room that its used by the workers.
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- Also Known As:
- King Solomon London
- Hotel King Solomon
- King Solomon Hotel London, England