I stayed at the Apex Temple Court from early to mid-july on business. This was my first time staying at the hotel. I am in London at this time of year each year. In the past i stayed at the Chancery Court hotel. I found that when it was sold by Marriott, the service issues were more apparent, and after reading trip advisor this year about the remodeling, I learned that the old bar--which was really a great english club like setting was being gutted, the club lounge was not in existence and the gym (which was tiny) was not available.
SO i made up my mind to just do something else. I spent a lot of time looking at trip advisor reviews and websites. APEX TEMPLE COURT just seemed to fit the bill. I sought to make a reservation over the website, but one of the days i needed was not available for the accommodation i requested. I emailed them and immediately was assisted and secured what i needed for that length of stay. I arrived, the front staff was quite good and i had my room (i was an early arrival and had booked the room for the night before). Nespresso machine and milk rather than fake creamer in the little packets earned points with me. As did the refrigerator which accommodated some of the extras i bought from time to time from the stainsbury I also very much appreciated the little special cookie packs each day, they were life savers.
I looked at the pictures that are posted and they seem very true to the accommodations. I had a few 'not knowing" issues--i didn't know that there was a clock in the phone. I would have liked a clock in the room i could see, especially as a jet lagged person! But that just means i will pack mine next time. the front desk was always helpful and cheerful.
I used the gym every day but once, and it was good. I really appreciated that the temperature in there was quite cool. It is really obnoxious to go to a gym in a hotel where you are paying tons of money and have a really unpleasantly warm gym. My only issue was that the lights are motion activated--which is fine if the motion light is above the cardio machine you are working on, it wasn't on the elliptical machines so i would step off to find an activator.
This wouldn't be an issue at all if you are using the screen to watch at show, or i think even use it to link to google, twitter etc. But i always read and that doesn't work without a light. I think that should be easy to adjust.
The location was excellent. I was concerned since chancery court is close to holborn tube. This is a bit farther from the nearest tube stop (Temple) but it was absolutely fine In addition this hotel truly is adjacent to the middle temple inn. As a lawyer whose visit involved some time at the Inner and Middle Temple, this was grand. Across the street is the Royal Courts of Justice. In addition, the location on Fleet street made a good location for almost anything i did--including walking to the British Library and the British Museum.
I love walking and London is the town for it. I walked back from Westminster along embankment, and again if you like to walk this is great.
My room was fine, i could have used more hangars. The bed was quite comfortable. I agree the staff was very pleasant.
I did find the room cleaning times a bit of a challenge, i used the gym in the morning, cleaned up and left, and a couple of times i got back say after 2 and the room hadn't been serviced. In addition, i found a bit of a muddle in the replacement of the toiletries. But i could have spoken about that but didn't
I had club privileges, maybe everyone does, I don't know. But this was a modest but pleasant and work conducive room in which to meet and discuss. I never was in the room for the food service, so i cannot comment on that, but again i noticed that when people wanted the drinks in the area replenished that was done very swiftly.
I had hoped to have a more positive experience in the bar--- nothing wrong but service was rather erratic. One day i wanted to order from the bar menu and they were in the process of changing the menu. There were some confusions etc, but the manager of the operation came over when i asked to speak and was most gracious and made no excuses, the charges were removed from my room.
I had a room facing the courtyard, in fact i noticed it in the pictures taken by other customers.
It was fine but noisier as people having had weeks of rain and cold got a wonderful shot of lovely weather the entire time i was there. There was a wedding group there on friday night, which was loud for someone on the courtyard (the windows weren't open) and the reception itself took place there the next day---i had to be in the room to work, so i looked out on the group.
As a result i wonder if there isn't a quieter room with still a window or two that faces something other than the courtyard. And might be better for some people.
I do think they are going to continue to work on the staffing for serving in the bar, i don't mean new staff but somehow find a way to pace or the like.
I am now a convert to this hotel. And yes i am pretty sure the WIFI is free. I look forward to my next long visit to London, to the Inns of Court, to Fleet Street, and to Apex Temple Court Hotel.