I booked 2 superior rooms for a Saturday night stay for my daughter and son-in-law and my wife and I but was pleased to be given an upgrade to a master suite on arrival (which I took!). We were very pleased overall with the standard of accommodation and with the friendly service. But, there were one or two niggles. As a previous reviewer mentioned, the music in the bar area in the evening (and during lunchtime the following day) is absolutely atrocious. I asked the bar man if we couldn't listen to some laid back jazz at 11.30 p.m. as being more suitable than the loud persistent beat of the musak we were being subjected to and although he sympathised he was unable to change the music because it was laid down from above. Clearly a bad case of top down management with no discretion allowed for staff on the ground. Another niggle was the temperature in the bathroom. It was COLD and the heating was inadequate - a serious flaw in otherwise excellent accommodation. Then, my paper didn't arrive the following morning and had to be chased up with reception. Finally, there was an intermittent low pitched hum coming through the ventilation system which was annoying when trying to sleep. It really behoves management to sleep in their own hotel rooms once in a while so they realise how annoying these 'niggles' can be.