We just spent three nights at this hotel and had an amazing stay. We were given a room immediately, despite arriving at 11:00am on our check-in day, and were received warmly by the staff.
The hotel is visually gorgeous from stem to stern. Newly opened, it's immaculate and fresh. Our room was on the third floor, and although a bit of a long walk from the elevator was large, modern, quiet and had a wonderful bed and bedding (the pillows are incredible).
The TV in the room was a large LED (40+ inches) screen with the option to plug in your laptop to watch movies on it vs your laptop.
There were lots of plugs in the room - no US-type outlets, but that's OK - bring an adapter.
The washroom was also large and clean - totally modern with a deep soaker tub and a separate executive (walk-in) shower with a great rain shower head. My only complaint from my experience is the toilet - it's huge and the seat is very wide and uncomfortable - any children would be at risk of falling right in.
The hotel offers free wifi with the ability to use one code for multiple devices (vs some places that make you request or pay for a different code for more than one device). You have to log in frequently, but the speed is fast and we never had an issue with 4 devices connected.
The hotel is a 5 minute walk to Blackfriars Tube station and steps to many coffee shops and awesome pubs on Fleet street.
We've paid a lot more for hotels in London and have not had nearly as pleasant an experience. You can't go wrong here.