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Sleeping Beauty Motel: Traveler Reviews


543 Lea Bridge Rd, London E10 7EB, England
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54% Recommend
3.0 of 5 stars 91 reviews
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cheap... not so cheerful

Sleeping Beauty Motel

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1 of 5 stars
stewsarah   2 contributions
Glasgow
Jun 15, 2009 | Trip type: Couples
1
person found this review helpful

Booked 2 nights at the hotel in June 2009 and customer service leaves a lot to be desired.

Checked in at 18:00 and was given a room in the first phase of the hotel. This was on the 2nd floor. When leaving the lift you are confronted with a very odd smell.
We got to the room and observed the following:
very damp smell in the room itself
broken wall tiles
mould in the bathroom
dirt on the walls (as if someone has had dirty hands and wiped them on the walls!!!)
flies everywhere
broken and dirty cealing tiles
toilet not working properly.

Rather unamused, we headed back to reception and were given a key to another room. This time we were located in the newest part of the building on the other side of the road.

It was an event in itself trying to find the room... the receptionist gave us a key, told us the new room number and told us its over the road... we went over the road and made way for the entrance.... this room wasn't here.... phoned up via the phone in that reception to ask where exactly the room is and was told in the newest area.... you would think they would have the decency to give directions to the room when handing over the key.

This room was much more pleasant in appearance & on the surface looked cleaner... with the exception of a cup, a saucer & a spoon that were solidified together... when you see this you wonder what else hasn't been done correctly by the cleaners. The main enterance door is meant to be secured with access only via your key card. When i was packing up to leave, i left the key & my phone in the room with my girlfriend whilst i went to my car... with no other option i just decided to try the door... low and behold it was open.

My stay was in June 2009... and air temperatures were in the low to mid 20Cs... the room that I was staying in was uncomfortably warm... opening the window didn't do much to help that.

Going back to the cleaners... you wouldn't think it was too much to ask for a towel bigger than hand size... this is what we got on our first day at the sleeping beauty... in fairness they gave us 2 better sized towels the next day, but... my dad who was staying at the hotel too at this time was left NO towel on his 2nd day.

When staying here bear in mind you are staying at a main thoroughfair from whipps cross hospital. You will be disturbed with sirens all night... and i mean all night.

Breakfast wise you get toast, cereal, fruit juice & coffee as part of the price plan... you can get an upgrade for £5 if you desire, but there are places in Walthamstow that would offer a better service.

There is 2 car parks at the hotel, one at either building... you must remember to get a permit from reception otherwise you may be clamped and fined. The car park is unsecure, therefore it would be fairly easy for anyone to walk in and see contents of your car so i would strongly advise to remove all belongings from your car before leaving it.

now...the staff... the ones that i had the "pleasure" of dealing with looked like they would rather be anywhere but there... it isn't too much to ask for a bit of courtesy & manners... the reception staff, frankly, are rude. I gave account of finding the new room earlier & my dad complained to the receptionist when checking out regarding the towel and he shrugged his shoulder and ignored the complaint

the reason for this stay was for a family event in Walthamstow... it was a toss up between the sleeping beauty hotel and the travel lodge in Illford... the fact that sleeping beauty was in walthamstow swung it in its favour... in the future however, i will never make the same mistake... illford is only 3 miles away after all...and you know where you stand with travel lodge.

Management in this hotel have a lot to answer for. There is no pride in the hotel whatsoever... staff are rude & unhelpful & rooms are dirty & not properly maintained... i know the rooms are only £30ish a night... but professionalism should not be taken for granted.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since September 27, 2008
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $75 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Exellent value!

Sleeping Beauty Motel

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4 of 5 stars
djcatuk81   5 contributions
Buckinghamshire
May 26, 2009

I booked 2 triple rooms and a twin room for one night as we were going out in east london for my sisters hen night. It cost 8 of us around 21 quid each and we all found it excellent value for money! . when we arrived the staff were very freindly and helpful and they told us that the rooms would be in the block over the road ( they have 2 parts to the hotel, 1 either side of the road) and that 2 rooms were on the 2nd floor and 1 was on the 1st floor, i was sceptical about this but we were in so much of a rush to get to our evening activity that I just went with the flow. When we got over there we found out that we had been given a triple room , a room with a double and a single and a room with 2 singles and 1 double! there were only 8 of us staying over so we ended up having a bed each with some to spare! bargain! the rooms were very clean and had all the amenities, decent size mirrors (good for us girlies) an iron and ironing board, teas a coffee facilities and lots of cupboard space, the bath room in the room where i stayed was OK but there was no plug for the bath or the sink and was very basic but we were only staying for one night so it didnt bother us.
i had read the other reviews about the breakfast being very basic so wasnt expecting much but it was very pleasant indeed, there was tea and coffee,fruit juice, 3 types of cereal, thick sliced bread that you toast yourself in the toaster and a choice of jams and butter. Over all this hotel was excellent value for money ! i was chuffed, i searched and searched for other hotels but non as good value for money as this! i am glad i found this place as it really worked out well, would definatley go back and would recommend to any one.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with Large Group/Tour
  • Age group 25-34
  • Member since May 26, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $75 (year-round)
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Very nice, cheap and very good value for the money

Sleeping Beauty Motel

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4 of 5 stars
myscreenname12345   11 contributions
Trondheim
Apr 21, 2009 | Trip type: Couples

cheap and clean. we were a little bit worried because the hotel is in zone 3 and far away from the city. but it was although very central, because there passed buses and metros all the time! was very fast getting into the centre.
and i also felt safe in the area.
the breakfast was of course not like breakfast in norwegian hotels, but it had white bread, jam, cornflakes and coffee and tea. good for the price, i think.
our room was double room ensuite. it was big, with one double bed and one single bed. the room was clean, but still very old and shabby and not very beautifull.
and since i have allergies for dust (from the old carpet on the floor) we asked to change room to a newer room, if they had. we were moved to another room in the newer part of the house (on same side as reception). the room was smaller (still big enought), but sooo much nicer!! totally new bed, new carpets, furnitures. nice lamps, bathroom with bath shining. modern and very nice! so actually there is a very big contrast from room to room at this hotel.
but if you ask for a room in the new part of the hotel, they are absolutely worth a lot more than the money you payd for!
we are very satisfied with this hotel and we will go back there later when we need

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since April 21, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $75 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
ideal for North London

Sleeping Beauty Motel

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4 of 5 stars
Gerard-7   7 contributions
Wierden, Netherlands
Mar 31, 2009 | Trip type: Friends getaway

I stayed at the Sleeping Beauty for 4 nights with a friend of mine. The rooms were 40 pounds per night, which was very good. This is internet pricing. Walk-up price is 75 pounds for a Twin/Double Room.
As many others we also stayed across the road in a fairly modern building with modern rooms. Room size was normal by European standard for budget hotels. We had room enough to move around, the only thing what was in the way was a table which had no use because you had also a desk.
Due to a blocked toilet we had to move to another room after 2 nights. The first room had an alternative lock on the window which closed it more tightly than normal so we had no noise from the building works accross the road. The second room didn't close that tightly and we heard a some noise from the road. Since we are used to road noise we had not a problem with that.
The ensuite bathroom with bath was something I didn't expect.
Breakfast, indeed, was rather poor. The first 2 mornings were all right but on saturday morning they weren't able to cope with the number of guests, running out on juices, cutlery and coffee cups. Although breakfast was until 10.30 on saturday, they started to clear juices and bread away by 10.15.
When there is a need for me to visit North East London, I will certainly be staying at the Sleeping Beauty.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Age group 35-49
  • Member since August 30, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $75 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Good stay, great value

Sleeping Beauty Motel

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4 of 5 stars
keepingitrealhonest   1 contribution
London
Mar 24, 2009 | Trip type: Couples

The room I stayed in was very clean and comfortable, with a tv and tea-making facilities. The ensuite bathroom was nice and the water was piping hot. This hotel was wonderful value, the only downside is that the local area of the hotel is not that great and may not suit a solo female traveller, but you can easily get the tube or a bus to somewhere more pleasant.This is one of the best budget hotels I have stayed in, and the price I paid was remarkable considering how clean and comfortable it was.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 25-34
  • Member since May 16, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Check Rates ABS:HotelCheckRates-d250418?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $75 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Sleeping Beauty Motel Also Known As

  • Sleeping Beauty London
Address: 543 Lea Bridge Rd, London E10 7EB, England
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