St. Ermin's Hotel is the best hotel I have ever stayed in my life. I have travelled extensively for business and pleasure. I can say without qualifications, it was the best and I am not an easy customer. I took our daughters, 8 and 11, for a week in London. We stayed at St. Ermin's for a week and had a number of difficulties. Upon arriving, the layout of the first room was not ideal and they very seamlessly and quickly put us into a room that worked better. My daughter sprained her ankle on the first day. When every wheelchair in London was already rented, they loaned us a hotel wheelchair, found a medical supplies store to buy her an ankle boot and made a very stressful situation manageable. Every staff member was helpful, cheerful, and positive. The restaurant was great, room service fantastic. The beds were sumptuous. And the price was reasonable. I kept thinking they would mess up but they didn't. I cannot recommend it highly enough. We will return again.