We stayed at this hotel just for one night with another couple. The hotel is in a good position depending on what you want to see in London. Good for Houses of Parliament, Buckingham Palace, St James Park etc but not so good for Covent Garden, West End. We had a bit of a problem checking in as our friends had arrived earlier and the girl on reception couldn't seem to grasp that we were the second couple on the booking and she gave us the same room as our friends. Anyway not a big problem. The room was very compact but also very nicely furnished with tea/coffee making facilities, minibar. Nice toiletries by The White Co in the compact bathroom and the bed was very comfortable. Unfortunately for us there was a child in the next room which screamed during the night and then again started up at about 5am screaming continually until another guest went and bashed on the door and had a few very loud words. When we mentioned this upon check out they very kindly knocked our bar bill off of the bill. In fairness to the hotel we should have rung down and complained to the front desk who could have sorted the situation out by strangling the little brat. The hotel has been refurbished to a high standard is is very pretty with a lovely entrance. The cream tea was very nice and the continental breakfast whilst fairly limited was adequate. I would definitely stay again if I wanted an hotel in that specific area.

I stayed here with my girlfriend from thursday to sunday and just about everything was great.
After booking direct with the hotel we had some e mail correspond with the hotell and we got a lot more info of restaurang tips, how to reach the hotel etc. very quick.
Staff are very helpful.
Rooms are not large but not small, very clean and pure 4 star quality right through.
Breakfast ok but no vegetable unless you ask.
Could have been some paté to have on the bread but cheese and other meat was nice.
Subway 3-5 min walk away, very quiet area and 5 - 8 min walk to Big Ben, Queens residence.

We would defentlt stay here again.

Fantastic hotel and very friendly staff! Everything was very nice and this is the most beautiful hotel that we have ever stayed at. Location is amazing. Overall fantastic experience! Would highly recommend this hotel.

we went to a reception here, and thought it a good venue for a wedding.
The entrance is quite enchanting and very atmospheric. Rooms are large and tastefully decorated. The food we had was delicious. The waiters were charming and very professional. We didn't take up the offer of a room for £170, but I am sure it would be nice to stay there, just a bit out of our budget for one night!