We booked this hotel based on tripadviosr review & spent 2 nights in London after our trip in Paris. The room was marvelous, spacious enough with duper super comfort bed. First surprise, i got free champagne & chocolate when I first entered the room. Well, you may think what so special about free champagne where you probably can get in other hotel, but what make me feel so sweet is the champagne (chilled with ice), wine glass & chocolate are reasonable quite good quality..hhmm..at least suit my taste. Second surprise, when i got out of the room for sight seeing & be back the second time, the housekeeping changed the room setting (can't remember exactly what they had done but the room looked a bit different.) this round what touch my heart is the little bee shape chocolate and a bottle of 'sleep spray' nicely presented on top of my pillow, and a comfortable slipper arranged (with a white floor map underneath) beside my bed. Another point worth to mention, the hotel room has multi-country plug built in on the desk so i can charge all my electronic items at the same time.
i hereby give my compliment to the hotel as they are so considerate in minor issue that make my stay a wonderful and memorable one. We paid Euro1200 per night for hotel in Paris but I'd say it is still not as good as St.Ermin hotel.
We took Eurostar from Paris to London. Took a taxi arrived at St Ermin Hotel costed me about £70. As soon as the taxi arrived hotel entrance, (my foot not even step out from the taxi), we were greet by the hotel friendly staff and assisted me on my 6 pieces of big luggage. They had very good concierge staff and showed me clear & useful direction on London sight seeing. When I was seeking direction, I accidentally lost my scalf at hotel lobby. But no worry.. i managed to find my lovely scalf (presented by the hotel concierge staff) immediately when I walked in & returned to hotel in the same evening. So here was my third surprise, there were so many people walk in & out but the hotel staff still can remember the scalf was belong to me?!
Our rate did not include breakfast. However due to cold weather, we choose to have our breakfast in the hotel. It included a plate of hot stuff, then the rest like bread & cereal were free flow on the bar. I'd say the breakfast at the hotel didn't have much variety but you pay for the service. The bar was cosy and nice ambience.
The hotel had free Wifi. Located next to St.James underground, which was very convenient location. We walked to Buckingham Palace, took underground to Oxford Street, Canary Wharf, Portobello market etc. In short, I strongly recommend this hotel for others. To St Ermin Hotel management & staff, you deserve all the praise! Based on the price I paid, you make me feel more content than Burj Al Arab in Dubai.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.