What a stunning experience! From the moment you enter the lobby, you are made to feel welcome by every member of staff. Nothing is too much trouble, and the service is exemplary. The bedroom was immaculate, and spotlessly clean. Beds extremely comfortable, bathrooms well appointed and air conditioning responsive to being turned right down. A joy to be able to sleep without traffic noise - a rarity in London. So easy to get to the many places one wants to visit in London, and all in all, a memorable place to stay. We shall return !!!!!!