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St. Ermin's Hotel - Autograph Collection: Traveler Reviews

4.5 of 5
2 Caxton Street | Westminster, London SW1H 0QW, England (Mayfair / St James's / Piccadilly / Green Park )
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St. Ermin's Hotel - Autograph Collection
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Ranked #30 of 1,076 hotels in London
Most recent review
4 of 5 stars Reviewed December 4, 2012
ab1e uk
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1,708 reviews from our community

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Families
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
uk
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“understated elegance”
4 of 5 stars Reviewed December 4, 2012

A beautiful hotel close to all London sights. The hotel sits back from the road, there's a beautiful drive all lit up. The staff I dealt with were all really helpful without being onto of you. Door men couldn't have been more helpful when I arrived and when I left., going outta find me a taxi . Didn't try restaurants but was at a conference and buffet lunch was very nice which bodes well for the restaurants!

Room wasn't very big but had everything I needed and was beautifully decorated. Overall great experience.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Top Contributor
56 reviews 56 reviews
12 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
“Highly recommend for afternoon tea - elegant & rather special”
5 of 5 stars Reviewed December 4, 2012 via mobile

My husband and I visited the hotel yesterday for afternoon tea with a friend. What a beautiful, elegant hotel with fabulous furniture and soft furnishings - we loved the Christmas decorations and the flower beds in the entrance driveway were really colourful and pretty. The afternoon tea was plentiful and delicious, the staff were very friendly, had great personality and made it clear that nothing was too much trouble for them. We stayed for a couple of hours and we were not rushed. Such was our enjoyment of the afternoon, we went on to have a drink in the bar and had a similarily enjoyable experience - lovely drinks, lovely bar staff. We would highly recommend this hotel and we all plan to visit again.

Stayed December 2012, traveled with friends
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Bury St Edmunds
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Lovely hotel, lovely staff”
5 of 5 stars Reviewed December 4, 2012

We stayed here for 1 night for my girlfriends birthday going to watch a show in the evening. from the moment we arrived the staff were welcoming and smiling, the hotel was warm and felt cosy. Our room was large with a super comfy bed, slippers, robes, great shower, all in all a great stay. In the lobby we met the duty manager, Soyful, who was a pleasure to chat to, he helped us arrange our taxi and was full of helpful advice.

Thanks for a great stay.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cheltenham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Enjoyable Elegance”
5 of 5 stars Reviewed December 2, 2012

For a hotel to balance their sophistication and their ability to welcome and set at ease is really difficult in my experience. St. Ermin's Hotel is both beautiful and welcoming. I felt comfortable and spoiled here! The staff were extremely attentive and efficient. it was basically traditional and elegant but there were some different decorative touches too. The food and breakfast were good. I was a bridesmaid for a friend and the wedding team also seemed fantastic too.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Los Angeles, California
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Beautiful”
4 of 5 stars Reviewed December 1, 2012

Gorgeous exterior. Beautiful lobby. Stylish rooms. In great safe part of town. Close to tube. Super close (walking distance) to famous London monuments. Only complaint is free wi-fi is only available in the lobby.

Stayed November 2012, traveled as a couple
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Additional Information about St. Ermin's Hotel - Autograph Collection

Also Known As:
Jolly St Ermins Hotel
Jolly St Ermins London
Jolly St Ermins
St. Ermin's Hotel - Autograph Collection London, England
Address: 2 Caxton Street | Westminster, London SW1H 0QW, England
Phone Number:
Region: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park  , Westminster / Belgravia
Amenities:
Bar/Lounge Business Center Fitness Center Kids Activities Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Family Hotels in London
#25 Luxury Hotels in London
#35 Business Hotels in London
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
St. Ermin's Hotel re-opened its doors in April 2011, following a dramatic £30 million refurbishment. Nestled in the heart of London, this four star deluxe hotel is at the center of the city's vibrant business, leisure and government landmarks. St James’s Park, Parliament Square, the London Eye, Westminster Abbey, Houses of Parliament, and Queen Elizabeth II Conference Centre are all just minutes away. ... more   less 
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