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“Disappointing, feel sorry for anyone that books this accommodation.” 2 of 5 stars
Review of Royal London Hotel

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Royal London Hotel
3.0 of 5 Small Hotel   |   47 Shepherds Bush Road | Hammersmith, London W6 7LU, England   |  
Hotel website
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Hotel amenities
Ranked #280 of 524 London B&B and Inns
Queensland
Top Contributor
117 reviews 117 reviews
46 hotel reviews
Reviews in 59 cities Reviews in 59 cities
61 helpful votes 61 helpful votes
“Disappointing, feel sorry for anyone that books this accommodation.”
2 of 5 stars Reviewed March 11, 2012

When we arrived we were escorted to the attic room, which had enough room for 2 single beds and nothing else, approx 3 metres x 3 metres, the toilet cistern was broken and there was no toilet paper, and the door would only close if you slammed it shut. With the suitcases in the room too, there was no standing room. We trekked back down the 4 stories to reception to advise the concierge of the broken toilet and he advised that it would be fixed that afternoon.
On leaving the place at 6pm we advised the new concierge that the toilet was still broken and he gracefully relocated us to another room, which turned out to be the basement. This wasnt any problem at all except there was only an extra square metre of room but now we were under the kitchen and had the wonderful experience of listening to the staff trapse around the kitchen to all hours of the night and again getting breakast ready from 6am in the morning.
To top it off, they had the smallest ensuites we have ever seen anywhere in the world, you had to literally sit on the toilet with your knees under and on only one side of the vanity basin and hold onto it. The shower was just about unusuable because there wasnt enough room to bend to wash your feet. The whole ensuite would have measured 1.8m x 0.9m (6' x 3') in total. How this passes OH&S is beyond me, cause if you collapsed in the shower, ensuite or even the room, emergency services would never be able to get you out, they would just have to block off the room and leave you there. And I am sure the owners would do that because when asked what they were planning on charging over the Olympic period they said about 1 1/2 times what we paid. My recommendation would be, pay the extra and stay somewhere else, we have always had the attitiude that the accomodation is only somewhere to sleep and shower, but this was ridiculous. We travel every year all over the world and we have sayed in one worse place.

Room Tip: Dont do it.
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  • Stayed February 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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127 reviews from our community

Traveler rating
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    39
    23
    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
England
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 3, 2012

Hotel was clean, comfortable, good staff, free wifi as i was on a budget this Hotel suited me as i only paid £ 65.00 for a Double En suite Room it meant that i had more money to spend at the Boxing Day sales at Westfield Shopping Centre which was walking distance from my Hotel. Transport links are ok too. The Hotel Maid regularly cleaned my room and the management was helpful too. The Hotel offered me a 25% discount on my next stay so i will be back.

Room Tip: Try and ask for a room at the back the street noise can be bad.
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  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal London Hotel

Address: 47 Shepherds Bush Road | Hammersmith, London W6 7LU, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #280 of 524 B&Bs / Inns in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Royal London Hotel 3*
Number of rooms: 16
Official Description (provided by the hotel):
The Royal London Hotel is Town House Hotel all rooms are En Suite with free wifi. ... more   less 
Reservation Options:
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Also Known As:
Royal London Hotel England

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