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“A real Home away from Home” 5 of 5 stars
Review of Staybridge Suites London-Stratford City

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Staybridge Suites London-Stratford City
4.0 of 5 Hotel   |   10B Chestnut Plaza | Westfield-Stratford City, London E20 1GL, England   |  
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Ranked #46 of 1,066 Hotels in London
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
“A real Home away from Home”
5 of 5 stars Reviewed September 13, 2013

Stayed here for 15 days and were the most memorable days.. Beautiful suites. very spacious. Clean and tidy.. nice view. nice people all around. Clean bathrooms. Nice Kitchen .. In short a perfect stay altogether. And very good breakfast too..
Next to westfield mall and stratford station.. very convenient for shopping and travelling..

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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601 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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English first
Bengaluru (Bangalore), India
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 11, 2013

Stayed at Staybridge Suites on a business trip - the hotel is extremely clean with rooms spacious by London standards. The rooms have all equipment - microwave, hob, dishwasher, etc. in line with other serviced apartments. The self-service breakfast has good variety and is a real bonus! The washing machine is in a common area. Being located in one of the large malls is an advantage - the shops cover almost everything you may wish to buy in London. If you're bored of cooking in your suite, the restaurants in the mall offer excellent options! The subway is a 5 min walk through the mall. Stratford is not Central London, but it is just a short tube ride away. For those travelling to work in the City of London as I did, the location is no problem at all. The only downside is the hotel is a little difficult for taxi drivers to precisely locate, but that is a minor hassle compared to all the plus points. Overall, an excellent option for stays in London!

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haifa, Israel
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 9, 2013

Very clean hotel with spacious rooms include everything, even dishwasher and ironing board. Located 20 meters from a large shopping mall and a five minute walk to the subway. The only thing you will need is London Travelcard that will give you the option to use local transport freely, the hotel location is relatively far from the center, about 20 minutes by subway. One more thing, do not forget to bring slippers. Highly recommend the hotel.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Drogheda, Ireland
Top Contributor
71 reviews 71 reviews
20 hotel reviews
Reviews in 29 cities Reviews in 29 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed September 4, 2013

We were visiting family in London and chose Staybridge suites for its location at Westfield. Its a great base outside the city centre because it has great transport links (every type) on its doorstep. Also, Westfield has so many restaurants, there is no need to go travelling in the evening if looking to eat out. Suite had cooking facilities we did not use but there is an M&S 2 minutes away in Westfield if you want to bring something back and eat in the room. We were able to park in the Westfield centre for £5 per day which is reasonable and it was 2 mins from the car park to the room! Breakfast was included and far better than we expected. The Breakfast area is on the 12th floor and has great views across London and into the Olympic stadium beside it. Could not recommend enough, it was a perfect stay

Room Tip: Rooms are on 8th to 12th Floor. 12th Floor has the fewest but the best views
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  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seoul, South Korea
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 2, 2013

A very professional Hotel that exceeded my highest expectations.The room itself was well presented and functional for an overnight stay and I must say a very fine shower indeed,night time views of London in the distance were almost worth the stay alone. Breakfast did offer a good choice of an English style and a Continental in a relaxed setting which included a terrace overlooking the Olympic stadium. Overall a very pleasant stay and definitely a hotel I will look to stay in when I come back to London in October.

Room Tip: Westerly facing rooms offer great views.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taunton, United Kingdom
Top Contributor
109 reviews 109 reviews
51 hotel reviews
Reviews in 72 cities Reviews in 72 cities
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed September 2, 2013

We needed a hotel with parking for one night, as we had a family commitment in east London. I'd never heard of Staybridge Suites, and I didn't know there were any hotels in the Westfield Centre at Stratford. This was the perfect solution for us. Parking is just £5 for 24 hours (as long as you don't move your car out of the car park and return: it's £5 for the first two hours, then free for 22 hours, but if you leave and return you pay another £5 for the first two hours after returning).

The one-bedroom apartment we had enjoyed a stunning view over the Olympic Park. It was superbly comfortable, and of course everything is brand new and fresh. The bedroom, bathroom and lounge area were larger than in standard hotel accommodation, and having the kitchenette (complete with fridge, microwave and dishwasher) was fantastic. There's loads of storage space, and the decor is stylishly understated in warm colours.

I can't praise the staff highly enough. It's obvious that they're chosen and trained for their customer care skills. Because this is a place where many guests spend weeks at a time, the staff need to be able to deal with a wider range of issues than on a standard hotel reception desk, and their friendliness and helpfulness were outstanding. Rafal Wasiluk, the Operations Manager, was very helpful in responding to my email enquiries before arrival, and was there with a smile and a cheery greeting when we checked in. Nicolas on reception checked us in efficiently, and later was very helpful in resolving some wifi access issues. Thanks go to both of them.

Breakfast is included, and it's an impressive spread. Fruit compote, fresh fruit salad, cereal, yogurt, croissants, pastries, plus hot bacon, sausages, omelettes and hash browns. A better selection of jam would be nice (there was only one - squeezable strawberry), but this is a minor quibble.

The shower was powerful, which was great. I noted the helpful environmental gesture of refillable large bottles of shower gel, shampoo and conditioner; it's good to see the hotel taking this issue seriously. The room was extraordinarily quiet; we heard no exterior noise at all. The blackout curtains worked very well, too. The bed was very comfortable, but unfortunately the pillows were hard and uncomfortable; it would have been good to have a choice of soft or hard pillows available. That's my only criticism; otherwise, this stay would have been perfect.

Being on top of the Westfield facilities was brilliant. We shopped, ate, and saw a film, all on our doorstep. This would be a great base for seeing more of London, but for our purposes it worked really well not having to go further than five minutes' walk for dining and entertainment. I would happily return to Staybridge, where they genuinely do make it feel like home.

Room Tip: The views on the Olympic Park side are spectacular.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 1, 2013

Professional friendly staff, spacious suites with kitchenette, excellent buffet breakfast, great location in the newest Westfield shopping centre, just 15 minutes away from Central London. Fast and efficient check-in, no request is ever too much trouble for the staff. Hot and cold breakfast is kept topped up with fresh items, right up to the end of the breakfast time. 24 hour tea and coffee facilities available in the spacious comfortable lounge. Large, comfortable bed in the bedroom, with an option of a sofa bed in the lounge area. Laundry facilities and gymnasium on site. Definitely a home away from home with staff who truly go out of their way to make your stay as pleasant as possible. As well as a huge selection of shops, Westfield has a large variety of outdoor restaurants, and is only a five minute walk away from the tube and overground rail services. I will definitely choose Staybridge over a central London hotel, and will be back on my next visit to London.

Room Tip: Rooms on the side overlooking Queen Elizabeth Park, and higher up, are quieter
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites London-Stratford City

Address: 10B Chestnut Plaza | Westfield-Stratford City, London E20 1GL, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Room Service Suites Wheelchair access
Hotel Style:
#20 Business Hotel in London
#39 Luxury Hotel in London
#59 Family Hotel in London
#73 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Staybridge Suites London-Stratford City 4*
Number of rooms: 162
Official Description (provided by the hotel):
Choose a relaxing home-from-home at Staybridge Suites London Stratford hotel, located in the Westfield Stratford City Shopping Centre and just a 5 minute walk from the 2012 Olympic Village.From the minute you step inside the bright, welcoming Lobby of Staybridge Suites London Stratford, you'll feel at home. Unwind by the contemporary fireplace in the Lounge or head to your smart Studio or 1-bedroom Suite. You'll find complimentary wireless Internet throughout.Staybridge Suites London Stratford is in the heart of Europe's largest shopping centre and is one of the onsite hotels for the 2012 Olympic Village. With only a 200 metre walk from Stratford Tube, Railway and DLR Stations, you are within minutes from London City, Canary Wharf, the O2 Arena and the ExCel Exhibition and Conference Centre.Most of Stratford's most exciting bars and restaurants are literally on your doorstep, but if you fancy a night in, the fully equipped kitchen in your Suite makes it easy to cook your own dinner. You'll find all the groceries you need at our 24-hour Pantry. Complimentary breakfast is served in our Hub Kitchen, while guests can network or mingle over complimentary drinks and snacks at our evening reception, held Tue-Thu. Guests can make use of our complimentary laundry room.After a long day, you can energize in the Fitness Centre or meet in the Den meeting room. Ask our team members about exploring the city of London, a few tube stops from home ... more   less 
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Also Known As:
Staybridge Suites London-Stratford City England

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