I stayed here recently with my partner as it was the ideal location for both of us. From the moment I walked in to the personal welcome, to the time we left, the service and facilities were excellent.
I was upgraded to a larger room than I'd booked as there was space available. The room was fantastic with a big, extremely comfortable bed, spotless bathroom and excellent lounge and kitchen area. The TV (including an Apple TV) was brilliant.
Breakfast was a lovely on the 12th floor with views over London and including a wide range of premium items. If I didn't have a train to catch I could still be there now!
A great hotel in a great location with great staff. I'll definitely be back.