The worst Hotel I ever seen in my life. I was in London for the WTM and I reserved this Hotel without saying that I am manager in two Hotels in Florence. During my three days stay tehy never changed the sheets of the bed, never cleaned the bathroom, the wardrobe was small and dirty, the bed was broken and so close to the broken window that rain coming inside the room was wetting me two nights on three.
At the arrival I asked for some more soap and towels and I think the night portier while he was watching televisione lying on a sofa with his feet without shoes put on a small table, answered me that this was not possible as the policy of the hotel is to give just one small soap and one small towel to Clients
The breakfast room is a small and dirty room on a basement. The personnel did not ask you anything. It seems you are a ghost and not a guest.
Do not go there. Take care of my review.
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