I chose this hotel, in Bayswater, because the price seemed as reasonable as anything I found for the amenities included. It was convenient to public transportation for sight-seeing. There were also lots of shops and restaurants in the neighborhood. The staff was friendly and attentive. It was a pleasant surprise to have the housekeeper knock on my door shortly after check-in to ask if I needed anything, so I got some extra hangers. The room was small but really had everything I needed, including free WiFi. Yes, the vanity ledge was narrow, but it held my computer. I would have liked a chair with a back instead of a stool. I thought the number and location of electric outlets was adequate.It was convenient to have a mini refrigerator so I could buy food from the local groceries, an in-room safe to lock up my passport and computer while I was out, and a hot pot so I could have hot tea when I got in after a cold day. The bed was very comfortable once I got an extra pillow. The room was also quiet. When I needed to have something printed out, the staff just had me email it to them and they printed it at the desk. The breakfast was fine. I opted for it twice. It was a little more extensive than I expect for a continental buffet. The espresso machine was a nice touch.
The only criticisms I have are first, the description said there was a coin laundry for guests, but when I found it, it was being used for the hotel laundry. Desk staff directed me to a laundry in the neighborhood, but I made do washing things out in the rather small sink. And there were guys working right outside my window at 8:30 every morning–and I was on the top floor! They didn’t wake me, as I was up long before, but I had to keep my shade drawn for privacy. The staff just said they were sorry, but a warning would have been nice!
If I come back to London, I will consider staying here again.