Clean rooms, comfy beds. Efficient and friendly staff. Decent breakfast. Very quiet and peaceful at nights. Close to underground stations, shops and restaurants. We'll probably stay here at our next trip to London

We stayed 3 days here on vacation..The staff was great and our room was very nice and clean much better then we expected..They did upgrade us when we got there which was very awesome and unexpected!.. The location was perfect on a quiet nice street and just a few min from the metro and many restaurants, shops etc... we recommend this hotel and would stay here again!!

The first room had no window, then the "upgraded room" had a window which opened to scaffolding in which work began at 7 am right outside my window. No control over airflow. Bathroom door had to be propped open to get any ventilation. The blow dryer they provides didnt fit into their own outlet in the bathroom and the vanity by which it was mounted had no outlet near it at all. Makes it hard to do your hair when you dont have any mirror in front of which to do it. Stuffy and poorly ventilated hallways and inconsistent staff and housekeeping. We had to request each day to have water glasses. Never changed sheets over 5 days. Just a poorly managed hotel. The location is okaaay.

I booked a single room. Photos on the website did not begin to convey the extraordinarily cramped nature of the space - more of a horizontal wardrobe than a room. I could sit on the bed and touch the other wall! It wasn't actually a single bed, as it was 2/3rds of the width of one. I could not have the suitcase on the floor and open the door. luckily, I am fastidiously tidy! The room was adjacent to the lift. I complained about the size and the proximity to the lift but was simply told to pay more and upgrade - an indifferent and unhelpful stance from staff. I did not eat in the hotel. I would not recomend.