The first room had no window, then the "upgraded room" had a window which opened to scaffolding in which work began at 7 am right outside my window. No control over airflow. Bathroom door had to be propped open to get any ventilation. The blow dryer they provides didnt fit into their own outlet in the bathroom and the vanity by which it was mounted had no outlet near it at all. Makes it hard to do your hair when you dont have any mirror in front of which to do it. Stuffy and poorly ventilated hallways and inconsistent staff and housekeeping. We had to request each day to have water glasses. Never changed sheets over 5 days. Just a poorly managed hotel. The location is okaaay.

I booked a single room. Photos on the website did not begin to convey the extraordinarily cramped nature of the space - more of a horizontal wardrobe than a room. I could sit on the bed and touch the other wall! It wasn't actually a single bed, as it was 2/3rds of the width of one. I could not have the suitcase on the floor and open the door. luckily, I am fastidiously tidy! The room was adjacent to the lift. I complained about the size and the proximity to the lift but was simply told to pay more and upgrade - an indifferent and unhelpful stance from staff. I did not eat in the hotel. I would not recomend.

Traveling with two friends, I had a hard time finding rooms with three beds. The basement family room had plenty of room for three,with two singles and a double bed.
The location was perfect for us. Close to two different tube stations (serving different lines) and the neighborhood was residential and felt quiet and safe
The hotel was clean and looked like an American apartment building.
I would have given 5 stars but in our room in the basement, we could hear the footsteps of the people walking up and down the stairs.

My stay at the Hotel was from Jan 8th to Jan 14th, 2013. The TripAdvisor ratings were relatively high, and the price was relatively low, so I thought I was getting a real baragin. Regretfully, I did not end up feeling that this was indeed the case,

The room was very small and relatively uncomfortable. One of the smallest I have ever stayed in - and I travel quite a lot. The "desk" and attached "chair" were a ledge, barely wide enought to fit my laptop, and a bench, which was quite hard on my back. The wardrobe was tiny and had only one shelf. No drawers in sight, not even near the bed. And the bed itself was really small - and I'm only 5'7" tall. The funniest thing about it all was that, when I checked in, they told me that I got upgraded from the single room I have requested to a double room at no extra charge. I wonder what the original single room would have looked like...

Then came a series of technical issues. When I came in, one of the bedside lights had a missing bulb; not a burnt bulb - no bulb at all. I asked for a bulb and got one immediately. The maintanance person was very helpful and also got me a UK electricity adaptor for my laptop, so he personally deserves kudos. Next - a heating issue. My heater was going on and off all the time and only by my third day at the hotel I thought that this is strange and asked for it to be fixed - which it was. And then I've realized that the "airflow" device in the ceiling of the bathroom does not work either... And the bathroom door will not stay open unless I stick a piece of cardboard under it, so without the "airflow" thing the bathroom has a very hard time getting ventilated.

The room I'm in (called "L4") sits right above some garbage cans. The window has a thin glass pane, which doesn't do a very good job of keeping out the cold, or the noise. I could clearly hear when glass bottels were thrown into the garbage cans at night, to cite just one example.

I'm not saying all was bad. As I already said, the maintenance person was very helpful. The hotel lobby was large and well-heated. The location is relatviely convenient for tourists. But - maybe since my expectations were high - I was still somewhat disapointed. So I should probably not have gotten my hopes too high...