We were unlucky enough to be one of the many people who booked through 1800hotels.ie days before they filed for bankrupcy protection. Unsure if our booking was in tact we began to panic. After being first told by our hotel that the reservation was confirmed, we found out the day before we travelled that our reservation had been cancelled. We searched for another hotel, confident that at such short notice we should get a good deal on another hotel, We came across the Glendale Hyde Park Hotel's site. It looked small but well maintained and ideally located. The site boasted of it's "first class accommodation" and "warm and friendly welcome to all guests". We were to be very disappointed. Upon our arrival, we were barely greeted by a man who seemed more concerned by the television program he was engrossed in. After 5-6 minutes of searching for our reservation, he eventually found it and informed us that although the room was ready, we were 45 minutes before their agreed checkin time so we would have to come back. When we came back, we were brought to a room in the basement floor of the hotel. the room consisted of a bed and a bathroom. No window and a door linking it to the next room (we would later discover that this door allowed us to hear every breath of the guests next door). Breakfast (included in the rate we paid) consisted of toast, filter coffee, orange juice or cold hard-boiled eggs. The breakfast room was similar to hostels I have stayed in over the years. I might add at this stage that we certainly did not pay hostel prices!! Upon leaving, the man at the desk (not the same as on our arrival) looked up at us and said goodbye (again, engrossed in whatever was on the tv). While we were grateful to get a hotel with a reasonable rate at such short notice, this hotel is nothing short of false advertising and failed promises. Never again.
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- Also Known As:
- Glendale Hyde Park London
- Hotel Glendale Hyde Park
- Glendale Hyde Park Hotel London, England