We stayed at the Enrico for one night last week and I have to say I was very disappointed. The location was great - 10 mins from Victoria Coach Station 5 from Victoria tube station, but that's where the positives end unfortunately. I paid £80 for one night in a double en-suite, which was terrible value for what you actually recieved. We checked in at 7.20pm where I was actually looked up and down by an extremely rude member of staff (I had commited the absolutely heinious crime of wearing shorts after travelling from Rome) before I was asked where we had been, because she thought we weren't coming: this is despite the reception being advertised as 24 hours on the company website. Not a good start. As I was signing paperwork and arranging room keys, I noticed that the breakfast menu was dispalyed. I was astonished to see that although the continental breakfast was quite traditional - toast, cereal and tea - the COOKED breakfast option was ham, cheese and beans!!! I may never be invited to take part in Masterchef, nor pretend to be an established cook, but no way could you describe heating a tin of beans as cooking! Needless to say, we decided to forego breakfast in the morning. So, we finally got to our room. I am by no means a snob and have stayed in some pretty appalling hotels in the past quite happily, but for 80 quid I was at least expecting the staff to be polite and the hall carpets not to be dirty and threadbare. The room was really basic, which I expected, with a lovely view of a derelict yard. The upside was that the room itself was pretty clean and the bed comfy, but this was the only good bit. The grouting in the bathroom was very random (should've taken a photo but forgot) and the bathroom also smelt of burnt turnips, which was nice. A notice on the back of the door advised us that for security reasons, we should leave our room key in the back of the locked door at all times. That didn't exactly inspire confidence either! We were in Room 220 which was right next to a brekafast prep room and was incredibly loud early in the morning, so that wasn't pleasant. We definitely won't be back as there are nicer and cheaper hotels around the corner on Belgrave Road, even closer to the stations, shops & pubs. The Enrico was terrible value.
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- Also Known As:
- Enrico Hotel London, England