I recently popped into this errr restaurant lol before attending the Duchess Theatre which is directly next door to see my mate perform with the RSC. Let's begin:
THE ISSUE WITH THE WINE - whilst deciding what to eat from the extensive and somewhat confusing menu's I asked for a small glass of chardonnay. The waitress went to get my drink but returned about 5 mins later to inform me that they did not sell chardonnay by the glass - the menu said they did. I was given an alternative of Pinot Grigio which was fine. She returned with a large glass. I explained I wanted a small glass to which she stated we only do this in the large glass - the menu stated otherwise. I let this pass as I was thirsty anyway.
THE STARTER - I had Calamari. I am more than sure they sourced this food from Farm Foods or Iceland as it was cheap, overcooked and the "salad garnish" was cabbage - yes cabbage - no sign of lettuce, tomato or anything you would you would generally associate with salad unless it was served with a kebab. It was like chewing on a durex.
THE MAIN - Carbonnara hhmmmmm! On arrival I tried to establish what it was and if it contained any pasta or meat. It did........ after digging through the lump of sauce that was covering the rest of the dish. I could have wallpapered my staircase with the sauce.
Whilst trying to excavate the nicer parts of my dish from the sauce two senior ladies entered the restaurant, who like myself was having a pre theatre meal. They ordered two halfs of shandy and a fish supper between them. Whilst at the bar two staff members, one of them the female who was serving me - slouched over the bar counter calling the two ladies of in Itallian over the sharing of their food.At one point I wanted to tell the ladies what was being said but I refrained as it would have spolied their night out.
I tried to order another glass of wine - the girl served me black pepper as she was clearly more concerned with mocking the ladies. If it had of been my gran they were calling I would have ht the roof. I tried again to order a glass of wine which clearly annoyed the waitress. She slammed the wine on my table and muttered a reference often used in hospitals when getting an injection (small p***k) in Itallian to which I responded back to her in Itallian............she could not have been any nicer after that.
I cut my losses with regards to dessert - the waitress would have thrown it at me
In general, avoid this hole full stop. Poor, slow service, overpriced cheap processed food passed off as homemade, and ignorant staff who enjoy calling customers in their native tongue. If the Duchess Theatre has any sense they will aquire this restaurant and turn it into a successful, friendly business.
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