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Premier Inn London City - Old Street: Traveler Reviews

3.0 of 5
1 Silicon Way, Corsham Street, London N1 6DR, England (Mayfair / St James's / Piccadilly / Green Park )
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Premier Inn London City - Old Street
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Ranked #43 of 1,081 hotels in London
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585 reviews from our community

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Moscow
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
98 helpful votes 98 helpful votes
“Decent hotel for people on a budget”
4 of 5 stars Reviewed November 17, 2012

This is a decent hotel for people on a budget. But it's unfortunate that only 30 minutes of wifi is free per day. Also there are no wake up calls but you can set your tv to wake you up. They also don't have luggage racks for your suitcase.

If you are taking a tour, most tours won't pick you up at this hotel because they pick up mostly in Knightsbridge and those areas so you will have to go to the meeting point yourself. Also if you are expecting nice pillow top mattresses, you won't find them here.

For breakfast or dinner or coffee, I recommend Look Mum No Hands which is only a short walk away.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 7 more reviews by Nata364 for London
Ask Nata364 about Premier Inn London City - Old Street
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel R, Manager at Premier Inn London City - Old Street, responded to this review
December 9, 2012
Dear Nata,

Thank you for your recent review of the Premier Inn London City Old Street.

We do take your comments on board. We currently do not provide luggage racks and completely free internet. A year ago, internet was chargeable. It is through your feedback the company acted. These comments are valueable and do not go unnoticed. As a brand, we continiously improve our offerings. These feedback will be flagged to the relevant persons. I hope that in the very near future we might, as a brand be able to include luggage racks and free internet.

We do provide facilities for wake up call. This can be done by the television in your room, we also provide portable alarm clocks in the reception and if you are not comfortable using thsese devices, a team member can dothis for you. I will note this comment and use for furture training as you should not be refused the opportunity of a team member providing your wake up call.

We now have pillow options available as well.

We value your feedback and hope this experience will not deter you using Premier Innas your preferred brand or Premier Inn London City in the very near future.

Many Thanks
Daniel R
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Hartlepool, United Kingdom
Top Contributor
61 reviews 61 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
“Dependable.”
5 of 5 stars Reviewed November 17, 2012

i have stayed here quite regular of late and i can't fault it.
Ideal position for the office i work out of when in London, just around the corner on Old street also a short walk from old street station.
The rooms are always spotless and very spacious with everything you need.
The staff well what a great team they have here nothing seems to phase them the other week when i arrived the computers were down so every body had to be checked in manualy the staff had the perfect attitude and everything went so well.
As for breakfast where else can you get the service they provide and quality in central london
Big up to the staff here they deserve a well earned pat on the back.

Room Tip: higher floor away from the lift lobby.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 15 more reviews by weegram for London
Ask weegram about Premier Inn London City - Old Street
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel R, Manager at Premier Inn London City - Old Street, responded to this review
December 9, 2012
Dear Weegram

Thank you for taking the time to comment on your recent stay at the Premier Inn London City Old Street. At Premier Inn we pride ourselves on quality, competitive pricing, value for money and service.

I am happy that we not only met but exceeded your expectations and remain your hotel of choice whilst staying in London. I will share your feedback with the team.

We look forward to welcoming you back soon.


Many Thanks
Daniel R
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Dorset, UK
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Good hotel and location slightly stretched on staff”
4 of 5 stars Reviewed November 16, 2012

We arrived on a Friday morning and went straight to the hotel to store our bags until we wanted to check in later in the evening. Old street is only located on the northern line so if using the underground prepare to become very familiar with bank and kings cross stations to go change lines and go anywhere which involve a lot of walking as these are large stations.The hotel isn't signposted from the station (didn't expect it to be) but there are many exits from the station, from exit 1 it is literally a 2 minute walk, ideal. The area is a little run down. When we arrived we were met by a friendly receptionist who put our bags away. When we arrived back to check in at 3ish it was hell, reception was packed with 30 or so people checking it (2 large groups) and others and there were just 2 receptionists to deal with us all, luckily we used the auto check in but still had to queue to get our bags back, I felt at this time of the day a few more staff would have made the process quicker, there was also a guest complaining at a mix up with his booking which added to the waiting time.

We ate dinner at the restaurant twice, food arrived quickly and was excellently priced (2 courses for £10), no complaints except one of the waiters said he would bring our drinks over, after 15 minutes he hadn't and it appeared he had finished his shift and left so had to chase this up myself. Breakfast was also good with an improved range. There are signs displayed in the lifts that say to try and avoid breakfast at certain times, we didn't these times but didn't have any problems getting seats either mornings although it was quite busy.

Room was as expected, the same as all premier inns, we were lucky and were on the 10th floor as we had views of the Olympic stadium and canary wharf in the distance. Over the 2 nights we heard no noise and slept perfectly. The room was clean and on the Saturday we arrived back about 4pm and our room still hadn't been cleaned, as a result the maid knocked on the door as as we weren't ready to go back out rejected the room being cleaned that day which wasn't a huge deal but still felt this was a little late in the day to be cleaning rooms.

Check out was easy. All in all enjoyable stay and nothing out of the ordinary. I chose this hotel as it was the cheapest option in central London for the weekend and in the future will continue to book the cheapest option so not necessarily this one again. It was good value and a good location for a weekend trip and therefore would recommend it to others.

Room Tip: Room 1014, good views of the east of London.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 7 more reviews by hussbrick87 for London
Ask hussbrick87 about Premier Inn London City - Old Street
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel R, Manager at Premier Inn London City - Old Street, responded to this review
December 9, 2012
Dear Hussbrick 87,

Many Thanks for taking the time to review the Premier Inn London City Old Stret. I am happy you enjoyed most aspects of your stay. I would also like to take this opportunity to apologise for the bits we get wrong.

Your feedback is invalueable and will be taken on board in our review of our operations.

I hope this experience will not deter you from using Premier Inn as your preferred brand of hotels and look forward to welcoming you back to Premier Inn London City Oldstreet in the very near
future.

Kind Regards

Daniel R
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Lyon, France
2 reviews
“Very good hotel and nicely located”
5 of 5 stars Reviewed November 15, 2012

3 minute walk to old Street station.
Very good price
Very good service
Just regret that you just get 30 minutes of free wifi where it's free in almost all hotels in France (where i'm from and travel a lot)

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Canarticho73 about Premier Inn London City - Old Street
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel R, Manager at Premier Inn London City - Old Street, responded to this review
December 9, 2012
Dear Carnarticho73,

Thank you for your feedback on your recent stay at the Premier Inn London City Old Street. I am happy we met your expectations and look forward to welcoming you again.

A year ago, internet was £10 for 24 hours and we offered no free options. In addition to the 30 minutes free, we offer £3 for 24 hours which is still considered great value. We value your feedback and I can assure you that this is something we are currently looking at as a brand. We do hope to be able to offer this in the very near future.

Again, Thanks for your feedback. Your feedback is invalueable to us.

Regards

Daniel R
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melton
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“Good value and great service”
5 of 5 stars Reviewed November 14, 2012

Premier Inn has upped it's game. I have stayed at this hotel now on a few occasions over recent weeks and it does what it says on the tin. You don't pay stupid prices for the rooms, they are comfortable and functional and the staff are pleasant and show that they care about their customers. Dead simple really without all the fuss

Stayed October 2012, traveled on business
Was this review helpful? Yes 1
Ask Bostik17 about Premier Inn London City - Old Street
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel R, Manager at Premier Inn London City - Old Street, responded to this review
December 9, 2012
Dear Bostik,

Thank you for taking the time to comment on your recent stay at the Premier Inn London City Old Street. At Premier Inn we pride ourselves on quality, competitive pricing, value for money and service.

I am happy that we not only met but exceeded your expectations. I will share your feedback with the team.

We look forward to welcoming you back soon.


Many Thanks
Daniel R
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Premier Inn London City - Old Street

Also Known As:
Premier Inn London City (Old Street) Hotel London
Premier Inn London City (Old Street) Hotel
Premier Inn London City - Old Street England
Address: 1 Silicon Way, Corsham Street, London N1 6DR, England
Region: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar/Lounge Restaurant Wheelchair access
Hotel Style:
#22 Family Hotels in London
#40 Business Hotels in London
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
This is a brand new 251 Room Premier Inn with 200 seat Thyme restaurant. The hotel offers en-suite, air conditioned rooms. We also have a number of interconnecting rooms as well as Universally Accessible rooms. We are 2 minutes walk from Old Street tube station (Exit 1). ... more   less 
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