This brand-new Premier Inn has the potential to be great once the opening glitches are sorted out. We stayed during half-term, and it was obvious the staff were struggling to cope with a full house.
On our first morning the queue for breakfast stretched right back from the restaurant into the reception area, so we decided to eat out...and found a lovely family-run place called Cafe Arena just a couple of minutes' walk away - about halfway between the hotel and Old Street Tube Station. The food was freshly-cooked, the service was friendly and efficient - and the cost was about half what it would have been in the hotel. With several other options in the immediate area, we were surprised people were willing to queue in the hotel, but it turned out most had pre-paid for a meal package, and were therefore stuck. By Friday the hotel was admitting it had problems, with notices in the lift advising guests that 600 people were staying over the weekend and to avoid its peak breakfast times...from 8am to 10.30am!
We, too, were inconvenienced by the failure to service our room on the Friday, with staff just pointing to how busy the hotel was.
These teething problems were disappointing from a brand such as Premier Inn, and will have deterred a lot of people from returning, which is a pity as in all other respects Old Street delivers a good value option in an excellent location. We would certainly be prepared to return, but hopefully Premier Inn will in future take the long-term view and phase other openings in more gently rather than going for short-term profit.
- Also Known As:
- Premier Inn London City (Old Street) Hotel London
- Premier Inn London City (Old Street) Hotel
- Premier Inn London City - Old Street England
- Official Description (provided by the hotel):
- This is a brand new 251 Room Premier Inn with 200 seat Thyme restaurant. The hotel offers en-suite, air conditioned rooms. We also have a number of interconnecting rooms as well as Universally Accessible rooms. We are 2 minutes walk from Old Street tube station (Exit 1). ... more less
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