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“Great stay” 5 of 5 stars
Review of Belgraves, a Thompson Hotel

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Belgraves, a Thompson Hotel
4.0 of 5 Hotel   |   20 Chesham Place, London SW1X 8HQ, England (Belgravia)   |  
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Celebrate Spring Fever
Ranked #70 of 1,049 Hotels in London
Certificate of Excellence 2014
Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great stay”
5 of 5 stars Reviewed August 26, 2013

London is last leg of our Europe holiday and I must say that it ended with a bang with our stay at Belgraves.

Belgraves is a small luxurious posh boutique hotel. Very conveniently located (nearest station is either Knightsbridge or Sloane Sq, about 5-7mins walk). Staff members made a load of difference - always welcoming and quick to ask if we need anything.

The room is of good size with contemporary and stylish interior design. My only gripe is that the lights are bit dim. The bed is totally totally comfortable which is so important after a long day out. The bathroom is great and the amenities are sufficient.

By the way, the hotel is near to Harvey Nichols and many other luxurious brands. Another plus point.

Will definitely recommend it!

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph K, General Manager at Belgraves, a Thompson Hotel, responded to this review, August 30, 2013
Dear Bleow,
Thank you very much for your kind review! I'm so pleased to hear that you enjoyed your visit with us!
Thanks as well for describing the unique and convenient location. Sorry about the lighting, we appreciate the feedback and will look into possible solutions. We look forward to welcoming you back to Belgraves very soon!
Warm regards.
Joseph
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355 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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bury st eds
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 7, 2013

My friends were taking me out for my Birthday, and they brought me to the belgraves hotel bar, which is a very stylish bar indeed.

the staff recommended we sat around in the snug they called it. a great place for small group.

the staff were excellent and efficient. the selection of whiskeys were among the best i had seen, and several of them went down beautifully.

the onion and balsamic popcorn they give out was amazing, the truffle one were not im afraid to say.

All in all a lovely little bar and i will be returning, mainly due to the friendlessness of the waitresses.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph K, General Manager at Belgraves, a Thompson Hotel, responded to this review, August 14, 2013
Dear starhunter111,
Thank you very much for your kind review. We are thrilled that you and your friends had a great time in the Bar! We look forward to having you back with us very soon. PS.. Our new Chef Sophie Michell has just added some great new items to the Bar menu!
See you soon,
JK
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1 review
5 of 5 stars Reviewed July 30, 2013

My wife and I stayed at Belgraves last weekend while passing through London. We had stayed in (and liked) the prior hotel at this address, but had not come since Belgraves opened. This is an excellent, thoroughly modern hotel whose staff members are cordial, capable, and eager to provide go service. On arrival, we needed a good bit of assistance, which desk and lobby staff provided promptly. Things worked as they should throughout our stay. Our room was altogether comfortable. We had a pleasant view of Belgravia Square. We ate two breakfasts in the hotel, both excellent and both well served. London is never inexpensive, but Belgraves' prices seemed fair to us, and consistent with the market. We will go back soon.

Room Tip: One wants the front, facing Belgravia Square. It is hard to imagine an unpeasant room on that side...
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph K, General Manager at Belgraves, a Thompson Hotel, responded to this review, July 31, 2013
Dear John C,
Thank you very much! We are thrilled that you and your wife had such a nice experience with us. The rooms that overlook the park are amazing indeed! I'll pass on your compliments to the Chef as well. We look forward to welcoming you both back to Belgraves very soon!
Warm regards.
Joseph
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Reading, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 29, 2013

Stylish and sophisticated in this previously staid corner of Belgravia, this Hotel covers all the bases.
The rooms are chic and sleek. The interior design is contemporary yet comfortable. The beds are sleep inducing and I cannot wait to come and stay again.
Breakfast was delicious too, by the way. I have never seen such an extensive menu at that time in the morning!
Welcoming staff for whom nothing is too much trouble.

Room Tip: Get a room that faces east on one of the upper floors as you will see some of London's iconic si...
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph K, General Manager at Belgraves, a Thompson Hotel, responded to this review, July 31, 2013
Dear Charlotte999999,
Thank you very much for your great review! I'm so pleased that you had a nice rest and an enjoyable stay. We look forward to welcoming you back to Belgraves very soon!
Warm regards.
Joseph
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 26, 2013

Let me start with saying i LOVE Thompson hotels and the Belgraves was no exception. Wonderful ambiance, the entire staff was very nice and helpful, room service is typically quick, fun bar/lounge upstairs... food was delicious weather it was room service or in their restaurant.

Everyone greets you hello and is quick to ask if you need anything. It's a little bit of a walk to the tube (closest is Knightsbridge) but it's in a great location, pubs around, lots of great (expensive!) shopping. Loved the electronic blinds and they do a wonderful turndown service.

Would stay again and they definitely add that nice personal touch during your stay. Would definitely return.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph K, General Manager at Belgraves, a Thompson Hotel, responded to this review, July 30, 2013
Dear TheSupervixen,
Thank you very much for your great review! We are thrilled you had a great time with us. We look forward to welcoming you back to Belgraves very soon!
Warm regards.
Joseph
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed July 20, 2013

Having stayed at hotels around the world, I'm often surprised by the lack of interest that many hotel staff show in their customers and in their profession. No such problem at Belgraves, the team from the front desk, restaurant, bar and events team were amazing - great personalities, top of their game.
The hotel was comfortable, well set and felt like home.
I was there for a meeting and we couldn't have asked for more from the events team. Thanks to everyone for making our stay memorable.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph K, General Manager at Belgraves, a Thompson Hotel, responded to this review, July 23, 2013
Dear larksie,
Thank you very much for your kind review! We at Belgraves pride ourselves on creating a 'home away from home' environment for our guests. I'm do please to hear we have succeeded with you! We look forward to welcoming you back to Belgraves very soon.
Warm regards.
Joseph
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Dubai, United Arab Emirates
Senior Contributor
44 reviews 44 reviews
33 hotel reviews
Reviews in 32 cities Reviews in 32 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed July 10, 2013

4 point review:
-You cant beat the location, right in the center of town a short cab ride from victoria and a short walk to Hyde Park.
-The rooms are small (even by city standards) and I was quite surprised by how low the ceiling is! The bed is comfy and there is really nothing else of note in the room. No tea/coffee maker
-The service levels are good, I do think they did get stuck in between trying to seem very young & funky and at the same time keeping up traditional standards of service. Dont think they have got their act together yet
- One annoying bit, everytime I ordered room service the would commit for 20 minute delivery time (which is very fast) but would end up delivering in 30-40 minutes which is normal. Why make the promise if you consistently fail?

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph K, General Manager at Belgraves, a Thompson Hotel, responded to this review, July 16, 2013
Dear IshtiJaved,
Thank you very much for taking the time to review the hotel. I'm very sorry that we fell short of your expectations and we will genuinely take on the gracious feedback. I do hope we will see you again in the future. Feel free to contact me directly to oversee any future reservations.
Kind regards.
Joseph
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Belgraves, a Thompson Hotel

Address: 20 Chesham Place, London SW1X 8HQ, England
Phone Number:
Location: United Kingdom > England > London > Belgravia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#53 Business Hotel in London
#63 Luxury Hotel in London
#89 Family Hotel in London
#93 Romantic Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Belgraves, a Thompson Hotel 4*
Number of rooms: 85
Official Description (provided by the hotel):
Thompson Hotels' premier transatlantic addition, Belgraves, is located in Central London's affluent Belgravia neighborhood, just minutes from internationally renowned shops, sites, and the bustling Sloane Square. Blending traditional British hospitality with an American bohemian attitude, Belgraves interprets the Thompson luxury experience in London joining an on-going creative movement in design, dining, and art that is currently forging the "new Britannia." The property features bold interior architecture and design by acclaimed British designer, Tara Bernerd, and architectural design by EPR Architects. The 85-room hotel includes Pont St. An all day dining neighbourhood restaurant, an intimate library bar with cigar terrace, and a fitness center, coming together to offer a seductive oasis in the heart of the city. The chic and eclectic lobby is set to become a second home for both hotel guests and London's glitterati alike. ... more   less 
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Also Known As:
Belgraves, a Thompson Hotel London, England

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