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“Comfortable east London location” 4 of 5 stars
Review of Holiday Inn London - Commercial Road

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Holiday Inn London - Commercial Road
4.0 of 5 Hotel   |   5 Cavell Street, London E1 2BT, England (East End / East London)   |  
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Ranked #135 of 1,075 hotels in London
Versailles, France
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
“Comfortable east London location”
4 of 5 stars Reviewed November 15, 2013 via mobile

Stayed here for two nights and was upgraded to Executive room.
This was spacious with a small but well equipped bathroom.
The hotel is within easy ealking distance of two tube stations.
There isn't parking at the hotel and on-street parking costs £3.5 per hour, there is private parking but at £10-15 per day.

  • Stayed November 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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325 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Southend-on-Sea, United Kingdom
Top Contributor
55 reviews 55 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 13, 2013

The hotel is a typical Holiday Inn - nice clean and comfortable. It is a little off the beaten track but not much in fairness. its easily accessible for tube stations and the city itself is walkable.

The service was generally good but we did have problems getting understood at the bar and at breakfast. at breakfast I ordered an ommlette which just never arrived. went back to the buffet instead.

have been here before and will go back though.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mansfield, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2013

I stayed for one night in this hotel as I was in the area at an expo. I could find absolutely no fault with at all with it.
The staff were very pleasant and helpful and the hotel was very clean and well presented. The room was wonderful, a good size with everything you'd need and considering that I had a room right on the main road, it was incredibly quiet.
If I were looking for a hotel in the area again, I'd book here without looking for an alternative.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertfordshire
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 8, 2013 via mobile

Helpful pleasant staff, beautiful modern rooms, that are unexpectedly well appointed, lovely (small) bathroom with raindrop and adjustable shower heads &decent size bath.

Everything you need for a business stop over in London. Best night sleep in ages, very comfortable, quiet despite location, and efficient temperature controls.

I would recommend this hotel to anyone.

Stayed November 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Top Contributor
50 reviews 50 reviews
32 hotel reviews
Reviews in 26 cities Reviews in 26 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 8, 2013 via mobile

I was very impressed with this Holiday Inn. Short walk from Shadwell underground station. Lovely modern room (felt new), large shower, comfortable bed. Handy for Excel which is why it was booked. They also have Lowenbrau on draft! Haven't seen that for years! Would stay again if visiting Excel. (DLR)

Stayed November 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighouse, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 3, 2013

Just returned from a 2 night stay & chose this hotel as part of a Superbreak 'Stay & Train' deal. It was easy to reach from Kings Cross and was only a short walk from Whitchapel underground station, and was situated behind the London Royal Hospital. It is sited on Cavel street - a residential street. Some people have commented on the dubious area, but my wife and I found that returning very late at night was not an issue.
The hotel is bright, clean and well decorated. The rooms are spacious and modern, with an AC control that actually works quite well. The breakfast catered for all tastes and we found the fresh fruit, yoghurt and the hot choices delicious.
We did eat at the restaurant one night, and whilst the food was OK, the service provided by the 2 staff did lack a professional touch - due obviously to poor training. In fact the waiter seemed totally confused as to what was required of him working in a restaurant.
There was an issue with the bill as on the menu it did state that there was a set 3 course for £20, but our bill did not reflect this and when we questioned it, the manager was sent for who explained that the deal was for groups only. I did point out that the menu did not state this and the waitress had accepted our order on the understanding we were ordering the £20 set course. The manager did change the bill to £25 - total, again I had to point that this was also incorrect - in fact I nearly had to force money onto them!! I believe the whole issue was due to language understanding.
All in all we would stay here again, but would be more careful if eating dinner.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 29, 2013

After reading several bad reviews on trip adviser after booking this hotel we were very apprehensive as what to expect however experienced wonderful service - arrived an hour prior to check in and staff kindly allowed us to check straight in.. Staff couldn't be more helpful. Nice clean room.. Slightly dated but spotless. Breakfast good. Overall a good hotel - great value for money

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn London - Commercial Road

Address: 5 Cavell Street, London E1 2BT, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#97 Business Hotel in London
#101 Luxury Hotel in London
#119 Romantic Hotel in London
#199 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn London - Commercial Road 4*
Official Description (provided by the hotel):
Located in the heart of cosmopolitan East London with easy access to the City, the newly built Holiday Inn London - Commercial Road is the ideal location to experience both historic and contemporary London: perfect for business or leisure. Our brand new hotel boasts 133 modern, spacious rooms, designed for comfort and style, with panoramic views of iconic London landmarks such as the Gherkin, Tower Bridge and the Tower of London. You can expect to enjoy triple-glazed windows to ensure a peaceful stay in London, as well as complimentary wireless internet access, a free to use gym and many of the other useful amenities available in the hotel. The Academy conference centre, complete with four well-proportioned meeting rooms with natural daylight, has all the modern facilities you’ll need to ensure your meeting is a success. You can also relax and refuel with 24-hour room service and our in-house Traders Restaurant & Bar, offering a modern, international menu with family-friendly options. For business or leisure, whether you’re an individual traveller or planning a family trip, Holiday Inn London - Commercial Road is looking forward to welcoming you for a pleasant stay. ... more   less 
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Also Known As:
Holiday Inn London - Commercial Road England

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