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“Nice and tasteful” 5 of 5 stars
Review of Sofitel London St James

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Sofitel London St James
5.0 of 5 Hotel   |   6 Waterloo Place, London SW1Y 4AN, England (Mayfair / St James's / Piccadilly / Green Park )   |  
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Ranked #20 of 1,066 Hotels in London
Athens, Greece
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Nice and tasteful”
5 of 5 stars Reviewed September 4, 2009

St. James is a great small elegant hotel with a lot of taste and excellent service. Definately has met our expectations to all levels. The restaurant maybe is a bit overpriced, but i wouldnt argue for the quality of the service and food. All in all a very tasteful hotel on a great location that reflects its prices.

  • Stayed December 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,560 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Indianapolis, IN
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 2, 2009

The hotel staff definitely know how to deliver excellent customer service. They are attentive and helpful. The rooms were well appointed, absolutely clean, and very comfortable. The beds are very plush and roomy, and the rooms quiet, so sleeping was sound . This hotel is centrally located and most of the major tourist destinations are with walking distance. This is the best hotel experience I have had in London.

  • Stayed September 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Highland Park, Illinois
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 31, 2009

We chose the Sofitel mainly for the location. It is close to so many London sights, including National Gallery and Buckingham Palace so we were able to walk to many places. Both the rooms (we had connecting rooms for our 2 kids) and the service were top notch. We ate at the hotel restaurant once for dinner, it was very good.
This was our first time staying at a Sofitel, but definitely not our last.

  • Stayed August 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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UK
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 28, 2009

We have stayed at Sofitel many times and the service has always been exemplary. All staff are polite and housekeeping do an excellent job keeping rooms clean and dust free (my wife suffers from asthma). Our last stay was in a Prestige Suite which was spacious and contained a good range of technology, e.g. Internet TV, IPOD docking station. Room service is quick and the quality of food is very high. While the hotel can be expensive some good deals can be found by prepaying in advance. We throughly recommend a stay at the hotel

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Washington DC
1 review
5 of 5 stars Reviewed August 27, 2009

We stayed at the Sofitel Saint James for 3 days before embarking on the Queen Mary 2 for our 20th anniversary. We had a blast and the French touches made it a very romantic stay. Our room was large, clean and very comfortable with great ammenities (Hermes products in the bathrooms). The service was excellent, polite, capable and always determined to please you and address your requests. It is also the perfect location to visit the city and discover London, only minutes from Buckingham Palace, Covent garden, Soho, Picadilly Circus, Saint james park and the London theater district. Brasserie Roux is a wonderful place for lunch or dinner. The newly open SPA is incredible and a peace haven after a busy day. Little known in the city they also offer afternoon tea in a lovely tea salon, where you can discover the most beautiful and delicate blossoming teas you have ever imagined while listening to enchanting music of the harp. We highly recommend it.

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Thatcham, United Kingdom
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 27, 2009

Loved this hotel very comfortable immaculate rooms would highly recommend this one!! although did book it as a present from relatives so may be quite expensive!!

  • Stayed October 2006, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Los Angesles, CA
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 12 cities Reviews in 12 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed August 25, 2009

The Sofitel St James in London is one of the better hotels I have stayed at. The location can not be beat and the rooms are one of the best. Also, the hotel employees are some of the nicest I have had a pleasure to meet.
This hotel is close to Buckingham Palace, Trafalgar Square, Piccadilly Circus, Bond Street, St James Park, the subway and many of the theatres.
As in all Sofitel hotels the rooms had a "So Bed" which is one of the best beds I have ever slept in, its better than my own.
Even though there was a problem in the beginning, I do not hold that against them because of the way it was handled. What happenned was that upon arrival (after 9:30 pm) I was notified that due to a computer problem my room was accidentally given away and that for the 1st night of my stay I would be in a classic room (this was smaller than the superior room I had booked). I was also informed that after the 1st night I was to be upgraded to a Luxary room which is better than the one I initially booked. The hotel also apologized by giving me wine and appetizers ( which I did not like, so they replaced it with juice and a wonderful fruit basket) as well as one free breakfast. The smaller room was okay since I was a solo traveller and the room for the next 2 nights was fabulous, very spacious.
I would definately recommend this hotel. It definately "lived up" to its 5 stars.

As for London, a play is always a great bthing to do at night and you can find half price / discount tickets for most of the better plays.
If you have never been to London I definately would recommend the Hop On/Hop Off Big Red Bus. I did this the 1st time I was in London 3 years ago and its a great way to see where all of the "main attractions" are located. This bus also gives a free Beatles walking tour which I really enjoyed.
If you have time, take a tour out to Bath and Stonehedge, you won't be dissappointed - there are 2 companies (Premium Tours and Viator) that offer private tours of Stonehedge so that you can actually go and touch and walk upon the stones.
If you like Modern Art, then go to the Tate Modern Museum which is free like most London museums.
Other things to do are watching the "change of Guards" at Buckingham Palace, a tour of Kensington Palace, the London Tower, Portebello Market in Knottingham, Harrods, Convent Gardens... I could go on and on.
There is always something to do in London, so enjoy.

  • Stayed July 2009, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#8 Family Hotel in London
#9 Spa Hotel in London
#12 Business Hotel in London
#19 Luxury Hotel in London
#20 Romantic Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 184
Official Description (provided by the hotel):
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features "The Balcon" French brasserie, the St James Bar elegant cocktail bar and the sumptuous Rose Lounge. It is also the perfect place to unwind with the gym and relaxation space, So FIT by Sofitel, and So SPA by Sofitel, a new kind of Spa experience. ... more   less 
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Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London St James England
London Sofitel St James

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