My husband & I stayed at the Sofitel St James in London for 6 nights. The staff was friendly & helpful. We were made welcome immediately. Our room was luxurious with a wonderfully comfortable bed & Hermes bath products. The breakfast was included in our rate. There was a vast array of choices, all delicious. The location was fantastic. A few short blocks to Picadilly Circus tube station & walking distance to Trafalgar Square, Buckingham palace & many other areas.
We will definitely stay here again when in London.