I love Sofitels . They always seem to be these elegant , refined , quiet oases in frantic city centres. St James Sofitel is a fine example . Great situation down from Piccadilly where you can park and unload outside without the fear of being towed away immediately . The hotel looks after the parking. Easy walikng to the west end.

Elegant rooms , nothing to disturb ones peace all over the hotel . Recommended.

Great location for exploring London's West End. Very attentive staff. Room was a little smaller than expected and lacked any view but very comfortable. Accor benefits provided included free internet and late checkout.

I have generally found London hotels overpriced and disappointing. The Sofitel was terrific from the moment we arrived - the reception was extremely courteous and efficient, without being pretentious. Our room was lovely, had every comfort you needed and above all, was fantastically quiet - even though the surrounding rooms were occupied, you couldn't hear a sound from anywhere. This was ideal for us, as we are a bit noise sensitive to say the least. The hotel also went the extra mile - my visit was primarily to celebrate my birthday and when I arrived back at the hotel from afternoon shopping, there was a beautiful birthday cake and a red rose awaiting me in my room. This was a lovely, unexpected surprise and solely down the staff on reception picking up that it was my birthday when we were chatting about evening plans when we checked in at reception. I wouldn't hesitate to recommend this hotel and it will definitely be my first choice next time I stay in London.