I stayed for a couple of nights last month having checked it out a year ago. My previous stay in London was at the Corinthia - if budget is not a concern Cornithia is definitely better, but price there has gone up a lot since summer 2011 - understandable after a year with really good reviews. Sofitel is one notch lower in room quality etc, but for value is still very good.
My room was comfortable and decent size for London -around 27-28 metres. Overlooked an office building, so not exactly one for views, but it meant it was very quiet. Rooms are quite elegant but neutral enough that it should be ok for most tastes. Breakfast was very good - excellent Eggs Benedict - and that is comparing to Cornithia, One Aldwych, and Connaught.
the suites have been recently done up and are very good.
I also had dinner in the Brasserie one evening which was also very good.
Front desk and concierge service was very good.
Location - good for the city as you avoid the Piccadilly traffic and still good for theatres and shops.
Overall, a good, reliable choice - suitable for holidayers and business people which do not find hotels further west convenient.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 26, 2012
I am thankful to you for this review full of praise about Sofitel London St James.
I am pleased to hear that we have met your expectations in terms of services all over the hotel being at Front Desk, Concierge, or at our restaurant The Balcon.
We look forward to your next visit.
Au revoir,
Denis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.